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WinklixIT Solution Simplified
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Salesforce Managed Services is a proactive approach to managing and supporting organizations running Salesforce CRM — designed for businesses that lack the in-house expertise or resources for consistent CRM assessment, optimization, and maintenance. By partnering with Winklix for managed services, organizations gain access to a dedicated team of certified Salesforce specialists who handle everything from day-to-day administration and customization to strategic consulting and ongoing support, preventing operational issues before they arise.
From consulting and implementation to integration, data management, training, and Lightning migration, Winklix delivers end-to-end Salesforce Managed Services through flexible engagement models — including block hours — that adapt to your organization's size, budget, and needs. Our certified Salesforce consultants serve clients across Retail, Healthcare, Finance, Manufacturing, Technology, E-Commerce, and more.
Let Winklix manage your Salesforce CRM so your team can focus on what matters most — growing your business.
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Winklix provides a comprehensive suite of Salesforce Managed Services — from consulting, administration, and custom development to integration management, data governance, user training, and 24x7 support. Our certified Salesforce specialists act as an extension of your team, proactively managing every aspect of your CRM so you can focus on growing your business.
Business process examination and strategic planning to build a long-term roadmap for Salesforce usage — aligning your CRM capabilities with your organizational goals, identifying gaps, and defining the right Salesforce strategy to drive maximum business value.
Deliver new Salesforce Clouds and applications to build additional capabilities within your existing environment — from Sales Cloud and Service Cloud to Marketing Cloud and beyond — ensuring every implementation is aligned with your business processes and growth objectives.
Creation of custom objects, modified dashboards, tailored reports, campaign workflows, and Lightning components — configuring and extending Salesforce to match exactly how your business operates so your team gets a CRM that works for them, not against them.
Integrate your Salesforce environment with third-party systems including ERP platforms, accounting packages, e-commerce solutions, and other business tools — creating seamless, automated data flows that eliminate manual work and give your team a unified view of operations.
Design and maintain the architecture for data collection and flow according to your specific business requirements — including data quality management, deduplication, cleanup, and ongoing governance to ensure your Salesforce data is always accurate and actionable.
Structured training sessions that provide your team with technical direction on Salesforce best practices, new feature adoption, and role-specific platform usage — building internal confidence and capability so your organization gets the most from its Salesforce investment.
Proactive system health checks, bug fixing, issue resolution, and 24x7 support — ensuring your Salesforce environment is always stable, secure, and running smoothly with fast response times and minimal disruption to your business operations.
Seamlessly migrate your data from legacy systems or Classic environments into Salesforce — and transition from Salesforce Classic to the modern Lightning Experience — giving your team access to a faster, more intuitive CRM with improved performance and features.
Newsweek AI Impact Awards 2025 Winner
Globee Award Gold for Best AI Development
AIM Challenger in Top Data Science Service Providers
Microsoft CNBC AI for All Award Societal Progress
Best Firms for Women in Tech To Work For
Major Contender - Data Annotation & Labeling PEAK Matrix
Rising Star (Europe) IDP Services Study
Edison Award - Bronze Recognition
Newsweek AI Impact Awards 2025 Winner
Globee Award Gold for Best AI Development
AIM Challenger in Top Data Science Service Providers
Microsoft CNBC AI for All Award Societal Progress
Best Firms for Women in Tech To Work For
Major Contender - Data Annotation & Labeling PEAK Matrix
Rising Star (Europe) IDP Services Study
Edison Award - Bronze Recognition
We align our success with our clients success : Our client-centric approach delivers clients satisfaction consistently .
AT&T collaborates with Winklix to enhance SAP performance, streamlining ERP processes and optimizing sales operations.
Boeing partnered with Winklix’s eCommerce experts to unify multiple ecommerce product platforms and improve digital experience.
Burberry partnered with Winklix to revamp its online store, enhancing user engagement and driving higher traffic.
Coles Group engaged Winklix to develop its website and app using Adobe Experience Cloud for better customer experience.
MTailor partnered with Winklix for the development of its website and mobile app for custom-made clothing experiences.
OnTheMarket partnered with Winklix for Salesforce implementation, application development, and digital transformation initiatives.
Valvoline partnered with Winklix for SAP HANA implementation and ongoing maintenance to improve operational efficiency.
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Winklix is trusted by renowned global brands, enterprises, and ambitious businesses to deliver technology solutions that create real impact. We take pride in building long-term partnerships through innovation, reliability, and results-driven execution.
Salesforce Managed Services from Winklix help organizations get more from their CRM investment. With cost-effective solutions, on-demand flexibility, strategic decision-making support, proactive Salesforce expertise, increased ROI, and 24x7 managed support, businesses can eliminate CRM overhead and keep their Salesforce platform continuously optimized and performing at its best.
Winklix Managed Services give you access to a full team of certified Salesforce specialists at a fraction of the cost of hiring in-house — eliminating recruitment, training, and retention expenses while ensuring your CRM is always expertly managed and optimized.
Scale your Salesforce support up or down based on your current needs — from a few hours of admin assistance to full development sprints — with flexible block hours and engagement models designed to give you exactly the right level of support at the right time.
Leverage Winklix's deep Salesforce expertise to build the best analytics roadmap, identify CRM improvement opportunities, and make data-driven strategic decisions — ensuring every Salesforce configuration and investment is aligned with your business objectives.
Our dedicated team of certified Salesforce specialists proactively monitors, manages, and improves your CRM environment — addressing issues before they impact operations and continuously optimizing your platform to stay ahead of your business needs.
Winklix ensures your Salesforce investment works correctly, meets your goals, and delivers measurable returns — through performance monitoring, process optimization, adoption enablement, and strategic guidance that consistently improves the value your CRM delivers.
Our Salesforce managed services team is available around the clock across all time zones — providing system health checks, bug fixing, issue resolution, and proactive maintenance so your CRM is always stable, secure, and supporting your business without interruption.
We begin by auditing your current Salesforce environment, understanding your business processes and goals, and defining a clear managed services roadmap — identifying quick wins, long-term optimizations, and the right support model to maximize your CRM's value.
Our certified admins handle all ongoing Salesforce administration — including user management, permissions, workflow automation, validation rules, custom objects, and regular system health checks — keeping your environment clean, secure, and aligned with business needs.
We build custom Apex code, Lightning components, flows, reports, and dashboards — and manage platform upgrades, seasonal release testing, and feature enhancements — ensuring your Salesforce environment continuously evolves to support your growing business.
Our team manages Salesforce integrations with ERP, accounting, e-commerce, and other third-party systems — alongside ongoing data management, quality governance, deduplication, and migration services to keep your data accurate, complete, and flowing seamlessly.
We provide regular Salesforce training sessions tailored to your team's roles and skill levels — covering best practices, new features, and custom workflow usage — building the internal knowledge and confidence needed to drive high CRM adoption and ROI.
Our managed services team provides proactive 24x7 monitoring, bug fixing, issue resolution, and performance optimization — ensuring your Salesforce platform is always stable, supported, and continuously improving to meet your evolving business requirements.
Winklix delivers end-to-end Salesforce managed services designed to optimize your CRM ecosystem, improve operational efficiency, and support long-term business growth. From Salesforce administration and platform upgrades to integration support, reporting, training, and Lightning migration, our certified experts ensure your Salesforce environment remains secure, scalable, and performance-driven.
Right from laying out boundaries to reinforcing activities, we work hand in glove with your organization and participate in understanding your vision.
You'll have capable and proficient tech specialists available to you no matter what. We provide all the assets and tools required to efficiently manage your Salesforce environment and daily operations.
In addition to addressing your Salesforce setup and development-related issues, we also improve your business activities by introducing modern and effective recommendations.
We ensure you never have to worry about platform security and manage your Salesforce updates regularly, keeping your system optimized, secure, and up to date.
We help achieve your business objectives by managing integration monitoring, troubleshooting, and custom API integrations while supporting your team with all required information and assistance.
We provide meaningful reports, dashboards, and business metrics that offer a complete overview of your business, helping you understand both operations and customers better.
Our Salesforce experts can train your entire team, including administrators, end-users, and leadership teams, to maximize platform adoption and productivity.
Avoid the risks of unorganized and outdated data. We ensure secure data migration, reconciliation reporting, validation, and master data management for seamless business operations.
You can rely on us for a seamless migration from Salesforce Classic to Lightning Experience while ensuring business continuity and enhanced user experience throughout the transition.
Winklix delivers end-to-end Salesforce services to help businesses streamline operations, enhance customer engagement, and drive growth. From Salesforce consulting and implementation to customization, integration, and ongoing support, we build scalable, secure, and high-performance CRM solutions tailored to your business needs.
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Salesforce Managed Services is a proactive, ongoing engagement model where a certified Salesforce partner — like Winklix — takes responsibility for managing, optimizing, and supporting your Salesforce CRM on your behalf. It covers consulting, administration, development, customization, integration, data management, training, and 24x7 support — so your team can focus on the business while experts keep Salesforce running at its best.
Salesforce Managed Services is ideal for organizations that lack in-house Salesforce expertise, have limited IT resources, want to reduce CRM operational costs, or need ongoing optimization and support without hiring a full-time Salesforce team. It suits businesses of all sizes across any industry.
Winklix provides a full suite of Salesforce Managed Services including strategic planning, Salesforce administration support, custom development, upgrades and enhancements, third-party integrations, reports and dashboard management, user training, data migration, and Lightning migration — all delivered through flexible engagement models.
Salesforce administration support under Winklix Managed Services includes user management, profile and permission set configuration, workflow and automation maintenance, system health checks, bug fixing, issue resolution, and regular platform audits — ensuring your Salesforce environment is always clean, secure, and optimized.
Winklix's managed services team handles all types of Salesforce customization — including creating and modifying custom objects, building tailored dashboards and reports, designing campaign workflows, and developing Lightning components — ensuring your Salesforce platform continuously adapts to your evolving business needs.
Yes. Winklix provides ongoing integration management as part of Salesforce Managed Services — including setting up, maintaining, and optimizing Salesforce integrations with ERP systems, accounting packages, e-commerce platforms, and other third-party tools to ensure seamless data flow across your business.
A block hours model allows organizations to pre-purchase a set number of Salesforce consulting and development hours per month that can be used across any combination of services — administration, development, customization, or support — providing flexibility, cost predictability, and on-demand access to Salesforce expertise.
Winklix's managed services team helps design and maintain your data architecture — setting up data collection workflows, managing data quality, performing regular cleanups, overseeing data migrations, and ensuring your Salesforce data structure supports accurate reporting and reliable business operations.
Yes. Winklix provides ongoing Salesforce training sessions as part of managed services — covering platform best practices, new feature adoption, custom workflow usage, and role-specific guidance — ensuring your team always has the knowledge to use Salesforce effectively and efficiently.
Winklix combines certified Salesforce expertise, cost-effective engagement models, on-demand flexibility, proactive CRM management, 24x7 support across all time zones, state-of-the-art IT infrastructure, and Salesforce Partner status — backed by 1800+ satisfied customers — to deliver managed services that keep your Salesforce investment performing at its peak.
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