Tag: salesforce consultant in india

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Why Need Of SalesForce Consultant For SalesForce Implementation

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So on the off chance that you have chosen to advance with SalesForce as your CRM accomplice , the most widely recognized inquiry being asked is ” Can I execute this framework by my own particular , or do I truly require a salesforce consultant ? ” The response to the inquiry is Yes . In spite of the fact that you can actualize the salesforce by your own particular , however after all you are a layman as you have not the salesforce before !! So to get higher quantifiable profit then you have to fundamentally contract a Salesforce consultant . A portion of the best explanations behind according to accept of Winklix specialists are depicted underneath :

SPEED

Elective

You should have your own work process in your association alongside your colleagues . Every one of them more likely than not been distracted with bunches of work . So do you figure they will have the capacity to give some additional time in execution of your salesforce CRM . We don’t think so , till the time you enlist somebody particularly for it . The better choice is you can contract a consultant will’s identity dedicatedly total your setup inside stipulated time and will likewise not leave take for you .

Learning Time

Are you thinking about your present workforce is a SalesForce master . It’s alright in the event that you enlist some master , are they competent for dealing with every one of the modules of SalesForce ? The response to the inquiry is clearly not . That is the reason you need SalesForce consultants who are having master group of SalesForce consultants having long periods of experience who can alter the CRM for you , in the meantime will control you how to utilize the same.

Arranging Time

As you are not master in Salesforce and is likewise new to CRM , you can’t design comfortable starting what designs suits you best . Okay , you have a Project Management Officer (PMO) who have encounter is execution of CRM ? Truly you needn’t bother with a consultant . Yet, in the event that you don’t have require you have to contract a salesforce consultant who can give you outlines of what is required for you and what particularly isn’t custom fitted as per your interesting necessities .

SetUp and Configuration Time

You group can and clearly will have the capacity to set up and design Salesforce . Anyway we suggest contracting a Salesforce consultant as they probably am aware precisely how to design with their long stretches of experience together with making customisation , including custom fields , adjusting client inclinations , and modifying as indicated by what you need to find in that . In the meantime , they can play out all the undertaking quickly than yours .

Also Read :How To Influence Salesperson To Use SalesForce

Quality

Best Practices

By contracting a best Salesforce consultant , be guaranteed that you are in right hands .Be guaranteed appropriate from utilizing , testing and customisation all under one rooftop . These practices does not go ahead a go , but rather they have inclined with over long stretches of experience . So take a load off and let your Salesforce consultant give you trips , ticks and counseling administrations to you .

Committed Support

On the off chance that you cooperate with right SalesForce consultant for your execution procedure , then they will most likely be helping you with preparing , support and issue determination bolster benefits in a hurry . Aside from the standard help , your consultant will likewise additionally inform you the future discharges with the goal that your business can be future prepared .

return on initial capital investment

What is ROI ? Quantifiable profit

Client Adoption

When you began utilizing Salesforce , you should likewise analyze your utilization , information quality and execution for your business . Additionally consider are information entered by your colleague is right or finish ? Is Salesforce really enhancing your deals and generally execution ? With appropriate preparing and comprehension with the specialists , you will positively have the capacity to enhance your execution after some time .

Continuous ROI

Continuous ROI is central point which help your association choosing whether your venture is justified, despite all the trouble ? For understanding it in a more clear way , Salesforce has given CRM advantage number cruncher which can be wound up in CRM .

For find out about the Salesforce Consultant , you can immediately get in touch with us , or call us straightforwardly at +1 347 746 2125 .

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How To Regularise Sales Process Through SalesForce

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None of the product can find their own customers until and unless it has been promoted well . With technology becoming more and more smarter and customers are becoming sophisticated , business should also take technological advantage of the recent innovations .This article is all about how a CRM implementation in the organisation can organise the sales process in organised manner using Salesforce Sales Cloud drawing salesforce consulting experience .

Lead Qualification And Assessment

When it comes to lead qualification , it plays an important part in lead conversion process . Gathering customer data and taking regular follows ups play a important role in lead conversation . In this regard the importance of CRM tool is very hard to overestimate .

  • Salesforce sales cloud helps creating customer data , tracking of important customer together with regular follow ups . Their artificial intelligence report will help you better understand which customer conversion rate is higher and you can start dealing with more effectiveness . As the same time , it saves the sales reps time as all data is present in centralised database and saves time which may gets consumed in copying and pasting from different documents or searching for different data which are stored in silos .
  • Data gathering and analysing from social media aids sales reps to focus on the most important leads rather than wasting time on the leads which will never gets converted as per their social records . As the same time sales reps will get to know the prospectus and desired expectation of the leads thus helping them to understand their customer in more effective way .
  • Einstein lead scoring is a tool for prioritising leads on the basis of sales readiness . This is calculated on the basis of the interest a lead shown in your business . It uses the tool of machine learning and data science to discover lead conversion pattern and priories the leads to be focused on first .

Also Read : SalesForce Einstein Api Tutorial

Proposal

Making a proposal for your customer without having a Depp knowledge of their requirement is like running in a dark . It is the most common mistake that any business does is absence of customer data , customer might be in need os some other product , and business give other things as not required by customer leading to failure .

  • SalesForce Sales Cloud functionality has an inbuilt functionality for creation of proposal as well . A sales reps can make customise quotation as salesforce keeps the data right from beginning and will help you determine which product suits best for that particular lead , thus contributing to positive customer experience .
  • Salesforce allows quotes from opportunity and its product and then each opportunity can have end number of quotes in relation to synced with opportunity . In SalesForce , your sales reps can create different quotes offering different combination of products , quantities and discounts on the basis of which customer can take effective decision .
  • Creating opportunity team in Salesforce Sales Cloud will help the marketing department to tailored the needs of complex proposal making by consulting with the engineering department , thus making the complex proposal easier to make .
  • Cross questioning of customer at the time of making the proposal for customer is also facilitated by SalesForce .

Handling Objections

No sales can go on a straight peak line . In reality the majority of sales go hand in hand with objection . Some of the common types of problem and the variety of solution offered by Salesforce is discussed below :

  • Need :Umm … It might be the case that a customer may not be in need of your product , which can be true in various aspects but at that time your sales reps can come down by communicating pros of solutions they offer and how it can actually benefit them by adopting the same  . SalesForce also provides for showcase of products together with its benefits and capabilities .
  • Budget : When it comes to budget of the lead , it is one of the hardest decision which must be taken care of . Is this respect a sales representative can provide the prospectus budget with best features offering . A SalesForce always proven as a  helping hand by giving you a 360 view of the customer gaining a better understanding of their preferences .
  • Time : A hard and fast rule of ” Buy now or you will regret the offer ” always proven to be effective . The best way to convert the leads is to be in contact with them at regular intervals . SalesForce allows to fix a schedule to make a contact with the leads as and when stated thereby reminding the sales rep to contact one account to another .

Follow-Up

Having your sales lead closed does not mean having a job done . In fact it is just the beginning of new fruitful relationship with customer which will be gained on the basis of trust , provided you manage to maintain thew healthy relationship with clients .

Salesforce cloud facilitates the add on functionality of taking follow up with the clients on the due dates and making friendly reminder if client has not been contacted yet . At the same time sales reps can schedule meeting and see responses of meeting on Salesforce classic and SalesForce mobile app. SalesForce shows events and reminders on a single reminder window and can be personalised as per the needs .

In SalesForce it does not matter when the lead is converted into deal or not , if it is converted then it will take the regular follow up , but even if it is not converted into deal , it keep the track record of the lead and keep sending them promotion offers and mails in order to continuously engage with the lead , with a hope that it might be converted into deal later on .

Understanding Competition

Understanding what your competitors are offering and how you can actually take advance by offering your customer a eye catchy offer can act as a helping hand in maintaining competitive edge and always be a step ahead of your competitor . Some of the ways in which you can see a eye on your competitors are :
  • Reviewing how your competitors are reaching customer
  • Quickly checking out of competitor website .
  • Offering better pricing and offer than competitor .
  • Buying and enquiring of product directly from competitor .
  • Following competitor on social media .
SalesForce has a competitor module which helps you to track competitors by listing the name of the competitors . Creating a pick list of competitors and keeping a strong eye on the same can benefit you in numerous of ways . This will help sales reps to get the overview of the pricing offered by competitors to customer and sales reps can deal with customer accordingly by offer them great offer on the same product . At the same time sales reps can also get to know about advantage , weakness and other things of competitor.

In A Nutshell

Boosting your sales requires investing in right tool and smart technology . SalesForce cloud has the full potential to manage the whole sales process till the closure of the deal . In case you are looking for customised solution for your different sales stages , you may hire a salesforce consultant to customise the salesforce as per your need so that you can take the full benefit of the same .
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Benefits Of SalesForce Integration With ERP And Its FruitFul Cases

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It is an known fact that almost 50 % of the sales go to vendor who had responded first . Any delay or disruptions in sales response will unfortunately cost you more , as you loose your customer by then . This is the main reason why company is using Salesforce to eliminate barrier between sales response and business opportunities .

Since SalesForce integration with other system is one of the most easiest job with the help of good SalesForce consultant , we have decided to prepare article describing the most common integration cases .Let’s start with SalesForce to ERP integration and explore how it can benefit for your employees .

Useful Cases Of SalesForce Integration To ERP Integration

1) Account And Contact Information :

We tend to use both SalesForce and ERP system to store the same customer data at 2 places . While SalesForce focuses in sales and leads data while ERP focuses on billing information . The end to end solution of thing problem can be solved by integrating ERP system with Salesforce CRM . At first you can transfer customer information from your ERP system to SalesForce and then can configure a two way system . After that you can synchronise data between both platform rather than updating both the platform separately .

2) Invoice And Payment History :

Whenever accounting department raise a new invoice for customer or have updated the payment done by customer in ERP system , it must also be reflected in SalesForce so that your sales and accounting team can provide them discount and get possible measures to recollect debts .

3) Quote And Order Management

One of the difficultest task for the companies is to provide accurate quotes . In case you are looking for a solution of integrating proposal  ( created in CRM ) with actual orders ( Processed in ERP ) , you will necessarily need to integrate both the system to work simultaneously . Such integration will improve your sales reps and customer to get updates regularly .

4) Inventory Data

The inventory data which is usually stored in ERP must have to be integrated with SalesForce CRM so that sales person can check the actual availability of stock and then can give customers the correct shipping date for products .

5) Product And Price Books

Guess if your all product prices are stored in ERP system , but is not showing to sales department in salesforce CRM . Then how your sales team will be able to see the prices of it and can quote the same to customers ? You will need to integrate your ERP system with the CRM in order to get the product list with prices . This is also helpful in case you are selling products who’s price are continuously fluctuating . The ERP system can be easily integrated with salesforce price books and product module to get regular update about prices and stocks to your sales team .

Why Go For SalesForce Integration With ERP ?

The chain gets smoother and thus ease on the working and selling process if the ERP gets integrated with SalesForce CRM . Which this integration you may get the following benefits :
  • Deal faster with customer
  • Get accurate data
  • Enhance customer service .
  • Increase data accuracy .
  • Automate data management task

Integration Options

SalesForce has deep relationship with world’s largest ERP vendors namely SAP and Oracle . Oracle has created marketplace for ” cloud adapters “ or you can say pre built integration kit which helps integration with SalesForce and Oracle ERP system and customisation as required can also be availed . In case you are planning to use a less popular ERP ,  then SalesForce gives the API’s for pre integration , which can be used for custom integration with Salesforce.com and other systems .
Any of the SalesForce Consultant might advice you to specify your integration needs before launching any of the projects  . If you are planning to transfer data from CRM to your ERP system then it is a little complex and time consuming process and hence requires SalesForce consultant help !

Conclusion

It might have been cleared in your mind now that integration of CRM with your ERP system brings on many benefits for your organisation , the only thing you need to do is priotize the list which need to be synchronised with the system first and them can start implementing the same . In case you are looking for some expert advice , you can contact Winklix – SalesForce CRM consultant in New York And India .