Ways to improve performance of your Salesforce CRM

Ways to improve performance of your Salesforce CRM

1. Integration of Salesforce

Incorporating data connectors into your Salesforce CRM system is a powerful approach to provide a unified picture of your customers while also boosting employee experience. Businesses get a competitive edge via the integration of internal databases, which allows them to use data in strong new ways. This is due to the fact that connecting Salesforce with current applications makes advantage of the API capabilities of Salesforce, which allows a company to reach better levels of operational value, continuity, and efficiency.

When it concerns Salesforce data integration, the possibilities are almost limitless. As a company owner, you have the ability to link disparate systems – from data stored on external accounting, human resources, and enterprise resource planning systems – to social media sites, e-commerce platforms, and on-premises software such as Oracle, Microsoft, and SAP. The result is a more seamless data management experience as well as improved company logic for you and your organization. In addition to compatibility, you have secure integration options that allow you to combine authentication technologies to enhance the user experience and minimise the amount of time spent on user management. Your company may benefit from data synchronisation with numerous suppliers across a variety of platforms thanks to powerful API interfaces.

It’s critical to investigate various integration options available for your Salesforce CRM platform, while also assuring data quality and logical setup of your Salesforce CRM platform. If you’re considering employing a team of professional Salesforce developers, they may assist your company substantially cut integration time in order to integrate and modernise back-end systems, among other things.

2. Implementation of Salesforce

Salesforce is a powerful customer relationship management software with almost limitless potential. With all of these options comes a highly rigorous installation procedure that is designed to create the optimal CRM solution for your firm. If you are introducing salesforce into your company for the first time, you must think about the procedures that define your business model and how they will be implemented. Winklix will be able to deploy a Salesforce solution that is specifically matched to your current infrastructure as a result.

The preparation and planning that go into CRM activities like lead flow, campaign setup, and client acquisition strategy are critical. Detailed planning and preparation are required. You must also take into consideration data management methods that assure data integrity and consistency across silos and domains. The most effective approach to migrate your old CRM to Salesforce is with the assistance of an experienced implementation partner. In addition, Winklix has deployed Salesforce in a variety of different settings, and we recognize how the different arenas respond to Salesforce technology, providing us a competitive edge over other Salesforce implementations that are more generalist. An optimised Salesforce platform starts with a customised implementation strategy that is tailored to your specific goals.

3. Salesforce Lightning

Any firm that wants to succeed must provide a lightning-fast user experience and lead flow. That’s why Salesforce developed a completely redesigned CRM interface that is meant to increase sales rep efficiency while also integrating analytics and business insight to improve sales efficiency for your company. Switching between Salesforce Classic and Salesforce Lightning is possible because of the Salesforce platform.

You will want to enhance your CRM operations with this newest update, especially given the comprehensive capabilities provided by the Lightning platform.

It includes a graphically enhanced homepage with a progress chart, an immediate calendar module, structured lead flow visualisations, and contact and account analytics, all of which are meant to assist your sales force in staying organised and digesting information as efficiently as possible. A new Activity Timeline workplace has also been added, allowing sales representatives to create tasks and events in one spot while also logging calls and sending emails to keep track of their actions more effectively. It is critical to take use of your lightning elements and to develop a strategy in which you examine the markup and design of the interface in order to meet your business goals. Make certain that you have a structure in place that allows your whole business to take use of Salesforce’s capabilities. If you want to construct single-page, dynamic apps for a variety of devices and/or write bespoke components for your team to utilise or sell via the Salesforce Lightning Experience, you might consider hiring professional Salesforce developers who can assist you.

4. Salesforce Visualforce.

Salesforce provides prebuilt apps that assist in the enhancement of CRM capability. Salesforce Visualforce assists in accomplishing this goal. However, if you are not a developer, the implementation of Salesforce Visualforce might be a time-consuming endeavour since it is built of a tag-based markup language, similar to HTML, that allows developers to create apps and customise the CRM user interface. Custom flow control via the use of wizards, templates, and on-the-fly deployment are just a few of the options offered with Visualforce.

It also includes alternative stylistic components that, when combined with the application, result in a more vibrant animated user interface as compared to applications developed with standard features. Using Visualforce, page components may be optimised with the use of custom dashboards, tabs, menu items, action items, and customised console components that are tailored to particular organisational requirements.

Incorporating additional web-based user interface technologies such as JavaScript or Flash allows for the creation of configurable user-driven functionality. Consider hiring an expert team of developers who are familiar with how to harness your business goals in order to best enhance CRM functionality while adopting Salesforce Visualforce inside your corporation.

5. Salesforce AppExchange is the fifth option.

It is a business app platform for cloud-based business applications that is hosted by Microsoft. A number of customizable applications are available, all of which feature user feedback and are appropriate for use in any department or business. Through the AppExchange, you may access parts such as Lighting Data and Bolt Solutions, consulting partners, and developers that can assist you in extending the potential of Salesforce’s functionality. It has the potential to play a significant role in delivering favourable business outcomes, such as better accuracy, quicker order placing times, and cost savings, among others.

The most significant advantage of AppExchange is the thriving partner network that is ready to help you bring your ideas to the table. Winklix LLC., a software development business with 10 years of experience, takes your app concepts from discovery to design, and from basic utilities to connectors to bespoke apps, all in a fluid and stress-free production process. Our developers provide conceptual, technical, and functional designs for your project, ensuring that you get the most out of this dynamic element of the Salesforce CRM platform to the greatest extent possible. We will include the functionality you want, such as custom computations, triggered actions, workflows, and other features as needed.

How to be a Salesforce Consultant?

salesforce consultant

Being a person who has been with the Salesforce environment for more than 10 years, I always dreamt of being a consultant. The opportunity to work on numerous Salesforce implementations for varied clients in a wide ranging business verticals allured me a lot. I really enjoyed the process of understanding how companies perform their business.

As a Salesforce customer, I was associated with various kinds of consultants, some were very good and others not very good. However, what I always marveled at was the depth and breadth of their Salesforce knowledge.

Understanding Salesforce from scratch

I began my association with Salesforce in 2008 when my VP of Marketing told me to find the team for new CRM. I assessed various products and zeroed in on Salesforce as the required solution. I swiftly got to know that the potency of the tool lay in the platform and the capability to create new functionality that wasn’t very innovative. To put it simply, I got convinced fully that I should forgo AVP title for pursuing Salesforce full time.

One Salesforce Administrator post resulted in another and then finally I ended up being in charge of all Salesforce products for a pan Indian, privately held company with numerous business units under a shade. My task was to work with these business units to learn their individual business requirements and then devise a tailored Salesforce solution for their group in a manner that also integrated their data with all of the other business units within the company. Consulting was a tough task and when the time was ripe to take my next step, I felt I was game for the change.

Willing to describe my journey

When I began my quest for the ideal Salesforce consulting shop, I spoke to a few different firms that I thought was a perfect fit for my requirement. As I talked to several prospective recruiters one sentiment cropped up inside my mind. It seemed that only those who were consultants previously were meant to be consultants. I mean it was the usual problem of not being able to gain experience till you already have experience.

Eventually, I lended up as a Solution Architect at a reputed entity — but it was not a cakewalk. So, if you experience similar kind of feeling and want to get into consulting, here are some valuable resume and interview tips:

Speak regarding your internal clients: Simply for the reason that the product owners or subject matter experts that you associate with are working in the same company as you, does not imply they are not your clients. You get additional points for speaking about tough as nails clients and the way you handled them.

Highlight your work with regard to projects: Salesforce is a continuously growing product and it might come across like one giant body of work, however, try to dissect those features that were made into individual projects and speak regarding the problems and successes that you achieved during those projects.

Speak about certain business woes: We very well understand that the Salesforce is an amazing tool but where it actually shines is in its capacity to simultaneously handle puzzling business issues and make the lives of end-users very convenient, so showcase those stories.

Highlight the numbers: You can speak about the amount of time saved by your Salesforce solutions or a certain dollar rate of new business wound up as a result of improved workflow. This explains lucidly why your solutions got a genuine ROI.

I am of the belief that these tips will help you get your next or maybe first Salesforce consultant. I am working as a Solution Architect with Winklix for a little more than a year now and it is a call I am really proud of. All the best.

Thanks ,

Mithitesh

Salesforce Consultant

Winklix

How Much Time Does It Take For SalesForce Data Migration Project ? Ask Winklix

salesforce consultant in new York

This is one of the most important task to be performed at salesforce migration projects . If you want to efficiently use your salesforce CRM , you have to take care of this with utmost care .

In order to better plan and forecast your Salesforce migration , our in house team of Salesforce certified developers can help you with Salesforce implementation from their past experience . Let’s look at different stages of migration process one by one .

1. Preparation Of Data Migration 

This initial stage starts with pre analysing by developers to inspect existing CRM so that they can get overview of data structure of their existing CRM , data formats , business workflows and also create migration checklist with data to transfer . Once the database tables has been identified , developers check on the possibility in correspondence with Salesforce CRM right from mapping fields to data quality check and more in a way that data which is yet to be transferred is in readable format with no data duplicity . This places usually takes up to 5 days .

2.Using Ready Made Data Migration Tool Or Building Custom Tool From Scratch 

If number of records to import is no more than 50,00,000 , developers can easily use ready made tools such as Salesforce Data Loader . If any ready made tools are getting used , migration can be finished within few hours . But if developers are planning to build custom tool or script for carrying on migration to Salesforce , the development time varies which totally depends on the type of data structure and new CRM structure . Custom tool migration usually takes around a month .

3. Trial Data Migration 

Trial data migration is mandatory process before actually transferring all the data . This helps developers to see whether if there is any issue like data loss , or is there any way to improve migration tool to carry on final transfer in smooth way .This phase in total will take no more than 2 days .

4. Migration Validation By Customers 

This stage is wherein customer will validate the test data migration and will give their outcomes . If there is positive feedback form customers side , then there is no further room for improvement of data mapping and migration procedure and customer has deemed approved the project . This phase on an average takes around 4 days . But if there is some room for improvement on the basis of inputs by customer , it make linger on to upto a week .

5. Final Data Migration And Testing 

This is the final stage of which we are waiting for . At this stage all data gets migrated from legacy CRM to new Salesforce solution . Before getting final live , data is checked twice fro any kind of duplicity . Final migration takes around a day or two . It is always carries out in a way that it does not effect the existing CRM functionalities .

6. Post Go Live Support 

Support is what is needed right after the migration which a CRM user may encounter while starting using it . Such support is usually required during very first week after new Salesforce CRM goes live , and may be required upto a month .

Wrap Up

From our past experience , the migration process in Salesforce CRM usually taken between 20 days to around 2 months  . This time coves all stages as discussed above . Winklix is leading Salesforce consultant in USA providing wide range of Salesforce services .