Tag: mobile app development company in delhi

Posted on

How Chatbots Help You Improve Customer Service

Chatbots are being used everywhere now – be it ordering foods online , or bargaining the products over e-commerce website . Instant messaging is becoming main form of communication now a days . In order to get better result , many of the companies are implementing chatbots in their system , for better information management and customer service .

Chatbots are computer programme that allows us real time conversation using chat interface , and has vide range of application for any type of business . It has the ability to understand human language .

Let’s see some benefits of chatbots into order to better serve your customer while dealing with company :

Immediate Customer Service & Support

Putting on hold the customers every time they call for viable solution required patience and most important customer valuable time . This all problem can be converted into solution with the help of chatbot . This means , its a miracle and business opportunity for your business , as customer will get to know instantly , say when will refund be processed , when will my order be delivered and so on , thus allowing your organisation to focus on more critical issue and leave positive impression on the customer .

Personal Service And Increase Sale

Chatbots helps customer to directly connect with company sales person , in order to get expert guidance regarding products catalog which proves helpful for customer and as well as increase profit for your business . Chatbots saves the customer entry who exits without making the purchase , and will remember the same , if customer revisiting , and you can make recommendation accordingly .

Access To Large Audience

Chatbots can be easily accessible on your mobile application , website , Facebook messenger , slack , Skype and many more .This flexibility allows business to get their hands shakes with vide range of customer worldwide . Facebook messenger has individually 1 billion active user who are using facebook .

Round The Clock Availability

Customer can chat anytime according to their convenience , wherever they have found chatbots implemented , thus allowing the customer to get their complain solved during non working hours .

Chatbots Can Predict

One of the most important benefit of chatbots are they remember previous held  conversation with a particular custom thus company sales person can easily recognise the customer and preparing strategy accordingly , without even knowing to the  customer.
Winklix understands the important of chatbots in present scenario . With an extensive experience in developing chatbots software by php sockets , we help our  clients to get busy in developing their business strategy to increase customer and employee engagement to make your business available 24*7 for your customers .
Posted on

The Do’s And Don’t Of App UX Design

app developer winklix

The do’s and don’t of app UX design :

Even the worst made app is usable if user tires to use it , but sometimes features which seems to be awesome might give your app an worst experience leading your app to get struck somewhere .
It’s the job of the professional who is specialist in UX designing to make a user friendly application , so that it can meet the need of those who will be ultimate user of app .
UX design is something which can even make the app or destroy it . Some tips are given below to help you out for making a good UX design :

Do help the user understand what they need to do

This is what a UX designer should primary focus on . The main action of user and the next obvious step of the user should be designed in such a way that user can easily find what they are willing to  . The best way to figure it out is , pick some highly famous app , and make the step by step guide similar to it , as user gets habitual to using an app , say Facebook , and will find hectic if they don’t find handy the app you are allowing them to use .
If followed successfully , it can help your app  be be successful in achieving their position .

Do keep it simple

Try to make the app as simple as it can , so that user will be able to perform their task easily and quickly .
Try to make user paths full with grasses  and trees so that they can avoid the hot sun , thus making user journey as frictionless as it can .Sometimes the simplest approach is best -look the uber , Facebook , google maps to see the simplicity .

Do design for all the users

If you are planning to launch the app , always keep in mind to focus all the user to gain high number of customer .For instance , you have developed some funky app with keeping gin mind of just focusing on young generation , then you are loosing person above the age of 35 years , which means the majority of population .
If a user is new to app , you can provide them a one time guide of using  the app .

Do keep the experience consistence across all the platforms

If your app is available across all the platforms , from phone , tablet and desktop to smart TV’s and watches , try to make app consistence across all the platforms . I am not trying to say that platform  specific design is needed to be followed , but try to make your app similar by using same visual style , font and design .

Don’t have lots of things competing for attention

If you are trying to offer to many choice similar to one another , user usually find hard to pick one among them , and at the same time user will get frustrated .
Using clear visuals will add customer for your app .That way user can at the glance , can distinguish between what is really important and what isn’t ,without reading , understanding and consciously making the decision .

Finally 

Strong UX / UI design can be the difference between app succeeding and user failing to connect to your design . Keeping your design simple and logical will add value to it for sure .Don’t forget to get feedback and user reviews after launching the app , and make necessary changes accordingly to be successful in app world. All we can say after whole article is ” App that looks fantastic but is not easy to use is a failure “
Winklix.com is leading mobile app development company in delhi and mumbai . Our mobile app developer in mumbai can help you out with designing and development of the best app with professional UX designer .
Posted on

Why You Should Care Whether Your App Was Built Using Google Firebase

app development with firebase by winklix

If you are willing to use tried and tested solution for encoding your app ,  then google firebase is one of the best option to choose from .

Building with firebase

When you are planning to hire an app development company in delhi  , there are plenty of techniques with their own prons and cons that can build your app .
Google firebase product is one of the famous things in trending app development environment , while encoding an app you should care about .

Its all about (the quality of) the app

Apps are beautiful from outside , like a sexy girl model standing on taxi stand waiting for taxi , but if we see the back part of it , it is just the combination of code waiting to run on customer’s smartphones , tablets and watches .
There are plenty of ways to build an successful applications , but the involvement of development for writing of quality code is must .
If your developer is working on something which has been developed before , then he may choose to prefer using third parties libraries of code for developmental process , thus giving him benefit of quicker implementation with tested technology , rather on building it on scratch .
For example , will you prefer to hire a gym trainer who is new in the filed of gym and body building and is just trying to test his skills !! Will you  ?? Obviously not !!

Build better apps with firebase

Firebase is google invented tool , that offers functionalities and solutions that address common app requirements .
This functionalities includes :
  1. Analytics of how user is using your application.
  2. Authentication of user log in .
  3. Real time database storage .
In short , google firebase allows you to build a better functionality application , to helping business in achieving success through applications .


Why you should care

Ummm…. its simple- Firebase is a tested platform . Firebase is tested tool for quality and will help you to get on market quicker .
Winklix.com is helping individuals and companies to develop application on the basis of best available platforms , thus giving our customer the best mobile app.
You can contact us here .