Tag: app development company in mumbai

Posted on

Why Do Companies Outsource Their Mobile App Development Activities?

why company outsource mobile app development projects

Market for the apps is growing by leaps and bounds with every passing year. Development of apps has taken an exponential rise. Companies are looking to outsource their mobile app development activities to other mobile app development companies. But the big question is- why would they do so? They simply do it because they don’t have enough time, technical expertise, money, resources and experience.

A business is obsessed to rope in external sources to develop the mobile apps because they are driven by desire to save money. They scout for the companies that provide cheap and the best mobile app development. It is vital to have a great healthy working relationship with a technically strong organization as they must provide a professional working environment along with the timely delivery of quality products.

When we choose something, with every advantage, there come some disadvantages as well. So lets us look at some of the positives and negatives of outsourcing the mobile app to a company.

Advantages of outsourcing mobile App Development:–

  1. Saves lot of pocket money

The prime advantage of outsourcing mobile app development to an  is that it is very budget-friendly option. When you outsource app development, you will be charged only for work done by them; this can be done on an hourly basis on can be fixed payment according to your negotiation to the company.

 

You can cut off overhead costs which can help you to bring down the development price of your app. You will have to pay only for those features that you want in your app. So outsourcing is an affordable option where you don’t have to worry about the constant improvements in your in-house technical team.

 

  1. Convenient Technical Expertise and Resources

When you outsource your app, the outsourced mobile app development companies have dedicated teams which take care of your project right from the beginning till your mobile app comes up in the market. By selecting an external mobile app development enterprise, you can benefit the services of industry designers, experts, project managers, testers and marketers; all those experts who are linked with the outsourced company.

 

  1. Exploiting the technology

When we export our app to an agency, they have a dedicated team that is focussed on using the technology that suits your mobile app development requirements to bring out the best. Due to the mutual agreement, they use the best technology available.

 

  1. Time Saver

You might have heard proverb “Time is money”. Outsourcing your work saves you a lot of time as the outsourced company have to finish your project before the deadline. Huge amount of revenue is generated if the work is completed before time.

 

  1. 24/7 Support

The right support at the right time is very essential. Outsourced company provide 24/7 support to resolve any problem that may pop up during the mobile app development.

 

  1. Complete Transparency

Outsourcing your app provides you complete transparency over the app development according to your need. They provide certain tracking tools that are the milestones of progress linked with your project. This paves the way to create a healthy win-win relationship between both parties.

 

Disadvantages of outsourcing mobile App Development:-

  1. Data Privacy Insecurity

When you are hiring an external agency to develop you app, you are jeopardizing the confidentiality of data. So you must sign a Non-Disclosure Agreement (NDA) before handing over you project to the company. There are many freelancers who do not even care about the data privacy.

 

  1. Not much control over the App development process

When you hand over your project to the external party, you may loose track of what is happening on the other side- how your project is building up? Constant assessment of your project may not be possible due to remote access.

 

  1. Time Zone Gap Lapse

If the project is outsourced to a company of different time zone, then it may result in poor communication due to different time zones. To address this issue, project managers are hired to bridge the gap and constantly keeping you up to date about the current developments of you project.

Conclusion

You must outsource your project after keeping in mind all the pros and cons. The flaws can be corrected by in-depth analysis of the company, its reputation and the customer feedback in the reviews and blogs. The NDA must be signed by reading it completely to prevent any future glitches

Posted on

How Chatbots Helps Business Improve Customer Service ?

The key to success for every business growth is satisfying customer experience together with satisfaction . Customer are getting smarter day by day due to emerging technology advancement .

It is expected that by 2020 , than almost 80 % of the customer engagement with business would be without any human interaction .

Chatbots are changing the way of communication of customer with brands , thus acting as a helping hand in achieving satisfying customer experience .

Now lets have a look on how chatbots can help in improving customer experience :

Chatbots provides quicker response

There might be a situation that the organisation might take few business days to solve your query and provide you appropriate solution , even when you need a quicker response . This can be very frustrating as you might be in need of quicker response .

Chatbots solves this problem by proving them immediate response . Customer are also greeted by welcome message as soon as they come in contact with chatbots telling them the exact time that will be taken by organisation to find the viable solution for the same .

Chatbots create customer engagement

Messaging the business the same way as you message to your friend is really a great way of engagement with the business organisation . Usually starting of chatbots  by attracting customer on the name of promotional offers and discount coupons and thereafter leading to detail description of the product together with instant discount helps customer to get engaged with more number of customers .

Chatbots helps in saving cost

A single chatbot can deal with multiple customers at a time , thus saving time and money . Since it can deal with several customers at the time , less number of customers representative have to be employees by company thus saving the cost of the company .

Chatbots are available online 24*7

A customer care executive can not be present all the time to attend customer , as after all they are human beings , who need time to take rest , and time to do their job perfectly . But chatbots are available all the time whether it is day or night .
Also customer do not have to wait for several days to get the solution of their problem .

Chatbots reduce human error

Human errors are almost reduced by using chatbots  . Chatbots are programmed in such a way that it is answerable to almost all the question of the general customer , and in case customer is still now satisfied with the answers , they can right away call the customer care human executive .
It has been seen that once your business give unsatisfying experience to customer , they are never going to look back at your business .

Tips to build successful chatbots

Always try to give customer an alternative means of communication is what chatbots are doing all the way long. So try to feed as many information as you can in your chatbots . And in case customer are not satisfied with chatbots answers , give them option to call your customer care executive directly . Adding emotions and other media will defiantly add human flavour in it .
So in case you want chatbots for your business , you can contact us . Winklix team will build the same for you .
Posted on

Why To Consider Android App Development , Even After Having iOS App

android vs iOS

Android app faces different challenges that iOS app development , but can be proven advantageous due to flexible Android infrastructure . But is there any possibility of replicating my iOS app into Android ? Or do I need to build the whole new app right from the scratch ?

The answer to all above question is its not possible to directly convert developmental work . Even a minor designing change in the app requires tons of development time . This is possible because of difference between the coding languages between the two competitors  . Its not like we can simple copy it and then paste it on another version . There may be the case that app that is featuring currently on the App store may also be on the top of the play store .

Apple app store was firstly launched in 2008 , and since then Android and iPhone are in direct competition with each other fight like Tom and Jerry . Apple launches phone at incremental level . Every upgrade contains few features upgrade with iOS version and chip upgrade . The app running on iPhone 7 will also run on iPhone 6 and iPhone 8 and iPhone X . But yes we agree apple is always dedicated to provide sleek , touch based design .

In 2008 , Android phones has not gained that much ubiquity . But in recent years , they are the most used smartphones worldwide . Android apps are developed to work across all the platforms , where it is large touch screen or a phone with small screen .

Finding Market Fit Product

If app development was science . we would till now have been the einstein of it . Well you have to study market demand in case your user want Android app , you must proceed with it .

If your current position at iOS market is giving you satisfying experience , then you are likely in good place to implant Android app in the market .

Android App Development Allows More Growth

Walk around a New York city and you will find iPhone everywhere . But oh ho wait a minute , are you startup app developer ? Then your presumption is absolutely wrong . Although it’s the fact that Apple is leader in terms of App Store Revenue and hardware profits , but but Android market has already touched 88 % worldwide last November .

In European and Asian countries , where english is not so common , people find it convenient to use Android phone , which fulfils their needs in their own local language . And its the universal fact that in android phone is affordable , whether it is US or whatever country it is . The innovation of phones like Pixel by Google and , plenty of budgeted phones are available in the market , except the added flavour of the world best camera in iPhone . But if we have you buy a camera phone , then you would be don’t take a decision to buy a DSLR camera , instead of phone which has limited memory and small screen size ?

Also right from Google maps to Google drive , all these are the child of Google , which are inbuilt software present in Android phones . Whereas in iPhone they are cohesive and disjointed as they are not native to the platform .

App On Google Play Store ? Your SEO Ranking Will Get Boosted

The key to success in online industry is getting discovered in search engines worldwide , or at least in the market you want to target the customers in . So want to increase the brand awareness ,  SEO(Search Engine Optimisation ) is the key .

Open Source = More Freedom

The most common advantage of Android platform is its open source nature of platform .In open source developers can easily cope up with the upcoming modules due to its flexible easy to use framework . Also Android app development is cheaper and easy process , say integration of push notification in the app can be easily done by using Google Firebase , even within a day , whereas in iOS it can take upto two or three days .

Thus the above point must have created a short story in your mind that how the app works , and on which platform you can choose from to launch your mobile application . In case you want the expert opinion , you can Contact Us , Winklix – The leader in mobile application development .