Tag: app development company in delhi

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How Chatbots Helps Business Improve Customer Service ?

The key to success for every business growth is satisfying customer experience together with satisfaction . Customer are getting smarter day by day due to emerging technology advancement .

It is expected that by 2020 , than almost 80 % of the customer engagement with business would be without any human interaction .

Chatbots are changing the way of communication of customer with brands , thus acting as a helping hand in achieving satisfying customer experience .

Now lets have a look on how chatbots can help in improving customer experience :

Chatbots provides quicker response

There might be a situation that the organisation might take few business days to solve your query and provide you appropriate solution , even when you need a quicker response . This can be very frustrating as you might be in need of quicker response .

Chatbots solves this problem by proving them immediate response . Customer are also greeted by welcome message as soon as they come in contact with chatbots telling them the exact time that will be taken by organisation to find the viable solution for the same .

Chatbots create customer engagement

Messaging the business the same way as you message to your friend is really a great way of engagement with the business organisation . Usually starting of chatbots  by attracting customer on the name of promotional offers and discount coupons and thereafter leading to detail description of the product together with instant discount helps customer to get engaged with more number of customers .

Chatbots helps in saving cost

A single chatbot can deal with multiple customers at a time , thus saving time and money . Since it can deal with several customers at the time , less number of customers representative have to be employees by company thus saving the cost of the company .

Chatbots are available online 24*7

A customer care executive can not be present all the time to attend customer , as after all they are human beings , who need time to take rest , and time to do their job perfectly . But chatbots are available all the time whether it is day or night .
Also customer do not have to wait for several days to get the solution of their problem .

Chatbots reduce human error

Human errors are almost reduced by using chatbots  . Chatbots are programmed in such a way that it is answerable to almost all the question of the general customer , and in case customer is still now satisfied with the answers , they can right away call the customer care human executive .
It has been seen that once your business give unsatisfying experience to customer , they are never going to look back at your business .

Tips to build successful chatbots

Always try to give customer an alternative means of communication is what chatbots are doing all the way long. So try to feed as many information as you can in your chatbots . And in case customer are not satisfied with chatbots answers , give them option to call your customer care executive directly . Adding emotions and other media will defiantly add human flavour in it .
So in case you want chatbots for your business , you can contact us . Winklix team will build the same for you .
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How Much It Really Cost To Develop A Mobile App

cost of mobile app development

The total revenue by 2020 from mobile apps are expected to be $ 189 million . Seeing this , hope you are eagerly waiting for mobile app development for your company . Also the mobile apps act as a customer engagement tool , together with revenue generating tool , thus helping business to achieve an outstanding growth .

But to stand out in crowd you need an unique app . Unique app can be built by a good mobile application development company , but wait  a minute , a good mobile app development company will also charge you good bucks . So before building an app , you must have a clear understanding of the factor that can affect the app development cost .

Before approaching a mobile developer , you must know what factors affect the cost of the mobile app development . It may depends on platforms you want to choose to build your app on , type of design you want , and features and technical specification as required by you in your app .In addition to these factors , the app cost may also vary on choosing between freelancers or app development company .

Which Business Model Suits Best For App Development ?

Fixed Price : Fixed price model is usually suited for small business organisation where cost in known in advance with the app features and functionality is defined as required .

Hourly Basis :In this the cost is calculated on hourly basis , usually suitable for large and long term projects .

Dedicated Team : In this app development cost is calculated on number of resources deployed on project . It is usually suited for large business organisation where the featured of the app is not pre defined , and necessary add ons may be required on regular basis .

Which Platform  To Choose From ?

Two most famous platform know are Native App platform and Cross-platform app . Native app are those that are build specifically for individual platform , for instance say android or iOS . Cross platform apps are for all the platform at once using HTML5 and Javascript .
Native platform can be chosen in case you want to offer better user experience ,  you have a really good budget , and have time to build app for each specific platform .
Whereas Cross platform app can be build specifically in case you are low in budget , and want to focus on all platform at once .
Want to know more about Hybrid and Native Application , you can refer our article for detailed info .

Who Is Better : Freelancers Or A Company ?

Developing an mobile application is not a one person job , it required a designer , a developer and an backend expert who can generate API’s . Secondly hiring a freelancer may put you at risk due to lack of work ethics , miscommunication and timely completion of project . App development is not like goods , which once sold will not be taken back or exchanged , instead it requires continuous development process to add on features in it , and to develop as per the market demand of the consumer . So in our opinion , you must go on with mobile app development company to boost start your app development project .

Things To Consider Before Developing An App ?

User requirement : Customer is the ultimate user of the mobile application , so your app should be more biased towards your customer instead of proving features and adding on things may may be beneficial for you .
 
Choosing right platform : Going on for both the platform are beneficial , as now a days users are using both Android and iOS  . While the consumer for Android is more than iOS , but you can get good number of customer in iOS .

How To Evaluate Mobile App Development Companies

The best app development can be chosen by listing their office , so that you can actually get an idea about what exactly is their team strength , where they are standing , how much apps they have built till now , and the most importantly the design they has delivered in their previous application . You can get an idea about all these things by checking their portfolio ,  asking them for their client references , and talking with their development team of their expertise knowledge .

Features And Functionality That Can Impact App Cost

Simple Mobile App

Simple mobile app is intended for simple informative purpose , and also it does not require any API’s implementation . The simple App may include UI and UX component  . The android app may cost $ 5000- $10000 and iOS may cost #5000-$10000 , which may take 2 month to develop .

Database Driven App

Database driven app may include customer sign up , product list , real time chatting ,  payment gateway , backend server and so on . The Android and iOS cost for these kind of apps may vary between $10k – $40 k which may take 6 months to develop .

Fully Dynamic App With CRM and ERP :

Fully dynamic app is similar to database driven app , with using external information  . It also included the app that may be used in industry by employees of the organisation for ease of doing work  . The cost ranges between $ 60k – $80 k for android and iOS platform specifically .

So you must have got an idea about the cost of mobile app development . If it suits your pocket and you want to build an app from best app developer , you can contact Winklix , who is having experience of more than 500 +  app development and 1000+ clients worldwide .

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Why To Consider Android App Development , Even After Having iOS App

android vs iOS

Android app faces different challenges that iOS app development , but can be proven advantageous due to flexible Android infrastructure . But is there any possibility of replicating my iOS app into Android ? Or do I need to build the whole new app right from the scratch ?

The answer to all above question is its not possible to directly convert developmental work . Even a minor designing change in the app requires tons of development time . This is possible because of difference between the coding languages between the two competitors  . Its not like we can simple copy it and then paste it on another version . There may be the case that app that is featuring currently on the App store may also be on the top of the play store .

Apple app store was firstly launched in 2008 , and since then Android and iPhone are in direct competition with each other fight like Tom and Jerry . Apple launches phone at incremental level . Every upgrade contains few features upgrade with iOS version and chip upgrade . The app running on iPhone 7 will also run on iPhone 6 and iPhone 8 and iPhone X . But yes we agree apple is always dedicated to provide sleek , touch based design .

In 2008 , Android phones has not gained that much ubiquity . But in recent years , they are the most used smartphones worldwide . Android apps are developed to work across all the platforms , where it is large touch screen or a phone with small screen .

Finding Market Fit Product

If app development was science . we would till now have been the einstein of it . Well you have to study market demand in case your user want Android app , you must proceed with it .

If your current position at iOS market is giving you satisfying experience , then you are likely in good place to implant Android app in the market .

Android App Development Allows More Growth

Walk around a New York city and you will find iPhone everywhere . But oh ho wait a minute , are you startup app developer ? Then your presumption is absolutely wrong . Although it’s the fact that Apple is leader in terms of App Store Revenue and hardware profits , but but Android market has already touched 88 % worldwide last November .

In European and Asian countries , where english is not so common , people find it convenient to use Android phone , which fulfils their needs in their own local language . And its the universal fact that in android phone is affordable , whether it is US or whatever country it is . The innovation of phones like Pixel by Google and , plenty of budgeted phones are available in the market , except the added flavour of the world best camera in iPhone . But if we have you buy a camera phone , then you would be don’t take a decision to buy a DSLR camera , instead of phone which has limited memory and small screen size ?

Also right from Google maps to Google drive , all these are the child of Google , which are inbuilt software present in Android phones . Whereas in iPhone they are cohesive and disjointed as they are not native to the platform .

App On Google Play Store ? Your SEO Ranking Will Get Boosted

The key to success in online industry is getting discovered in search engines worldwide , or at least in the market you want to target the customers in . So want to increase the brand awareness ,  SEO(Search Engine Optimisation ) is the key .

Open Source = More Freedom

The most common advantage of Android platform is its open source nature of platform .In open source developers can easily cope up with the upcoming modules due to its flexible easy to use framework . Also Android app development is cheaper and easy process , say integration of push notification in the app can be easily done by using Google Firebase , even within a day , whereas in iOS it can take upto two or three days .

Thus the above point must have created a short story in your mind that how the app works , and on which platform you can choose from to launch your mobile application . In case you want the expert opinion , you can Contact Us , Winklix – The leader in mobile application development .