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Why Does Custom CRM Development Make Sense ?

custom crm software development company

Existing CRM VS Custom CRM Development

Regardless of where your organisation presently stands – one of the greatest fact is you stand no where without your customers . Without prioritising your customer needs , no enterprise can climb up the stairs of success . The more you get to know about your customer , the more it will help you to serve your customer needs . And that is the reason behind success of CRM softwares . To maintain a strong relationship and history and in order to provide them after sales support , organisation needs to necessarily invest on CRM softwares .

There are although plenty of options when the work CRM reflects in our mind like SalesForce, SAP , Sugar CRM and so on  , but ultimately every organisation have their own custom needs and that is the reason you can prefer to develop your own custom CRM software , or choosing from SaaS CRM vendor .

Depending completely on your taste , you have the freedom to choose . Lets look at some of the key factors .

Customizing Your CRM

When it comes to CRM , solutions must be customised according to your organisation needs . Every business have their own specific requirement together with workflow and data models , and a CRM is more effective when it gets integrated with your own business aspects . The final choice rest in your hand whether they want a custom built CRM ( custom developed according to your organisation needs) or a vendor CRM( Usually developed for the mass market) .

The market leader in CRM which is providing highly customisable and agile solution is SalesForce . However they will definitely not build a CRM for you right from scratch . You will have to adjust yourself and your demands as per mass market demands or you can look out for some custom salesforce development experts .

But if your organisation stand totally out of the crowd , there is no other alternative than building a custom CRM .

Cost Of CRM Development

As we have discussed above , each option comes with customisation features , the real decision comes down with cost of investment each option will be requiring .

Usually CRM vendors usually charge for per-user subscription model which is obviously good for their pockets , but might not be for your wallet . If we say SalesForce  , their per user per month cost ranges between $ 25 – $ 300 . It will be your monthly chained expenses which you will have to necessarily pay to them , and as soon as you stop paying them all your services and data will get barred . Also the CRM developed is for mass vendor , so you might be getting the features that is initially not required by your organisation .

Of course developing a custom CRM is also costly , but you will be able to get the features exactly as required and not additional features that is none of the use for you . All of the employees can have easily access to CRM if you want without any additional fees , but at the same pace it might be requiring more maintenance cost .

Risk Factors

For SaaS CRMs , when any thing goes wrong in your company , the vendor will be responsible for helping you as a backbone for running software smoothly . That is the main advantage of choosing a vendors like SalesForce , who have the entire team who can understand your requirement and can troubleshoot the issue and keep things running , thus minimising the risk factors .

Whereas custom CRM development has high risk factor . Whether you are developing by your own , or outsourcing it to develop by someone else , make sure it is built in a good framework that can run smoothly or choose a recognised  CRM software development company to develop your CRM .

So Who Could Customise Their Own CRM

Well that’s a tricky question . Everyone should customise their own CRM as per their needs no matter whether they have chosen vendors or can gone with the customised solution .

As the most important fact , CRM must be according to your organisation needs , and not like your organisation is molded to CRM vendors .

At Winklix – The leading software development company which highly skilled professional to create web applications has potential to develop your application using python programming with Django framework which can be fully integrated with SalesForce . Our experience of working with many startups and large companies can help you build your own CRM or customise your SalesForce deployment as per your custom needs .

Always mark these words -an investment in your customer database is most important decision and it should be the perfect one for your business . It will pay out in instalment to you later on .

So you can contact us for SalesForce deployment or custom CRM software development .

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Secrets To UI/UX Design When Building An App

app ui design

When we are talking about building an app , entrepreneur always keeps an eye on the huge market app and play store is having to extract huge amount of business from it . In today’s world , wherein more than 2 millions apps are available in play store , and another 2 million app available in apple app store , there is no point to not to chase your app development project on the top of the best selling charts . When we are talking about the app , we must be focusing on customer centric approach . App must be designed by always keeping user in mind in order to give them enjoyable experience .

But this article is all about the UI / UX design so lets start with the secrets to UI / UX design that you should always keep back in your mind when building an app .

Adaptive UI & UX

For every user who are not technical might not be aware about responsive design . But what if we go beyond the technical approach and rather focuses on end user centric approach . Start typing petrol pump on google search and you will be noticing different result on the basis of your location , thereby showing petrol pumps nearby . In order words we can say app changes user interface and give user experience in order to enhance search result and thereby reducing the click to expose relevant content.

Push Notification Importance

According to recent studies it has been seen that push notification in app engages more user to return to app . I know it is fact that for some user it is very annoying , but when it comes to Facebook , Whatsapp , or News related app , people don’t even want to miss a single notification from that app.

The key is added value . So if you value your information on push notification , I bet you can manage to attract more user in your application , and will imply more increase in engagement of user .

Search Is King

Search is all about allowing the user to navigate in convenient way in app , and can easily find what they are searching for . Thus the best way to do that is giving user all the necessary tools that might be needed by the user including search filter , short things on the basis of criteria and so on .

First Impression Is Last Impression

User usually have the tendency to judge the app in the very first time they use the application . So always focus on first impression as it is the most critical one . Ensure will the app developers together with your own strategy that it gives an awesome experience to user in the very first run . User interactive guide to explain each and every thing about the app working will do a lot in successful of app .

Support Is Essential Part Of UX

Nothing is worse than the app crashes . But if a app crashes in such a way that user feel they have encountered glitch in matrix will help you overcome with a problem . Bugs are inevitable , then why not to make them a part of user experience ? Providing user with a possible reason for app failure together with a link to support page will help you gin trust

Conclusion

There is no point of getting scarred with user experience and interface design. All you need is innovative mind together with bit of common sense , and strict lines on the rules stated above .Feel free to contact Winklix here , who can help you turn your idea into amazing application .

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How Much Does An App Like Practo Cost ?

practo app development cost

Practo is India’s first company to start an online doctor booking appointment system . This venture has facilitated people to easily book appointment schedules with doctors from the convince of their home . Due to its worldwide reach , people can right away book an appointment with Indian , USA , Malaysia , Philippine and Singapore doctors to . Apart from just booking an appointment with doctors , people can also take appointment of gym , spa and saloons .

Winklix is leading healthcare app development company in India and USA , that can help entrepreneurs to develop an app like practo with more innovative features , just because our team has years of experience in software development and app building solutions .

About Practo App :

Started by a young Indian entrepreneur in late 2008 , it has gained huge success due to its easy to use user interface and new technology of booking an appointment easily by a website or app . Later in 2012 is has got the funding from different investors which has facilitated the entrepreneurs to later on expand the app based service to other parts of the world . They primary focus is on custom satisfaction and that is the reason we are talking about them today in this article .

Features Of Practo App

  • Quick and easy registration process .
  • Easy to use option to choose from doctors , spas and diagnostic labs .
  • Custom dashboard to update profile , check history of booked appointment , cancel appointment , track history of payment made and so on .
  • Facility to chat with the doctors for health related issue and arrises question free of cost with doctor in case required .
  • Searching the doctor on the basis of their expertise knowledge in field with location , area and availability .
  • Option to see over the fees of the preferred doctor together with qualification and general feedback of the custom who have availed their services .
  • Option to have one to one chat consultation with the doctor .
  • Exclusive access to health articles and health tips by health experts .
  • Option to even order the medicine online by uploading the prescription in app , and getting the medicine delivered at your home with amazing discounts .

Development Cost Of Practo Like App :

Wireframe , UI / UX Design :

Designing services is the most crucial part which can either define its success or its failure . So it must be handled and designed with utmost care . Usually when we are talking about app like practo , it generally consist of 56-60 screens in which designer has to take at most care about the easy to use design for an app . Usually the designing of app together with wireframe can range between 90 hours to 250 hours depending on the requirement of the app .

Login In / Sign Up / Doctor Registration :

Login / signup of customer with email id and even login by Facebook , twitter and other social media platform together with registration of doctors , spas and gym category wise will be taking around 45 hours .

Doctor And Customer Dashboard :

Development of customer dashboard included updation of profile by customer , keeping a track record of the appointments made together with payment history , chatting history with doctor ,Wallet  and order history .
Development of doctor dashboard included updation of profile and category by doctor , can checked for the booked appointments by customer   , can track history and so on .
The development of the custom and doctor dashboard will take 90 hours to complete .

Custom Chat Module :

Custom chat module development in order to facilitate one to one chat with customers and doctors and chatting free of cost for any health related plays an important role in healthcare industry app development and it should necessarily present in every app dealing in this industry .
The chat module can be integrated in the app via two alternative , the first one being the easy one of integrating chat with third part api’s  , in which third party will charge some bucks from you on monthly basis . Integration of third party api’s in chat will take around 180 hour to integrate successfully in app .
The second one being development of one to one chat module . Its being a hard task and will take around 400 hours . By of course it will not going to cost you anything later on .

E-commerce App Development :

We all are aware about that practo also has the functionality in which custom can buy the medicine online from the app by uploading their prescription . The whole e-commerce functionality like add to cart , payment gateway , product listing and searching will be taking 270 hours .

Searching On The Basis Of Location :

Searching of doctors on the basis of location and area along with viewing doctor profile facilitates user to search for the best doctors in and around their vicinity . Imagine if an app shows a doctor which is 40 km far from his home . Will the customer will visit over their ? Obviously not . Hence to overcome with this problem location based searching of doctor has been introduced .
The search on the basis of location and area will take 90 hours .

Blog Section :

App like Practo also has the feature of exclusive health articles and health experts in which customer can read health tips by health experts and that to free of cost . The blogging section integration in app together with the backend for managing comments , sharing and writing will be taking 90 hours .

Payment Gateway And Wallet Integration :

Payment gateway integration is a time taking task . It required 45 hours to integrate . Wallet system facilities easy payment will will take additional 70 hours to integrate .
So in case you are looking for mobile app development company who can deliver you the app like practo , you can right away contact us . We will deliver you the best app and website at affordable cost .