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November 16, 2018November 21, 2018

Benefits Of Hotel Management Software For Hotel Owners

When we are talking about hotel industry it involves various numbers of departments which needs to be properly manage at every stage . In order to give your guest an ideal experience during their stay , necessarily all the department have to work together . So the point is how you are going to manage all these things in one go and at the same time how you can store the track record of all the things ?It will become more cumbersome if your hotel business is expanding and you were manually managing all the things . At this point of time there is a need of hotel management software solutuion which has help you get out of the cumbersome solution and you can avail the benefit of system in number of ways and some of them are listed below :

Simplifying Front Desk Office Tasks

A hotel management software enables checking of the room status on the real time basis . At the same time it also enables front desk staff to update the booking of the room as per the availability of the room , guest requirement , cleanliness and more . Front desk office system can also take care of the things as required by guest and will automatically redirect the specific department to fulfil their demands within specified time . For instance some guest in room 203 demanded for food by calling at the front desk , front desk simply enters the order software which will directly do to hotel department which they can fulfil on the go and deliver the same directly to guest room within specified time .

Also Read : Why Need Of CRM In Hotel Industry ?

Enables Distribution

Making your presence in the hotel distraction industry is really tough task today due to presence of lots of completion in the market . Guest has numbers of hospitality options when they are travelling -OYO , Airbnb and more . In order to stay ahead with your competitors the only solution being to increase your visibility . A custom hotel management software solution helps listing of your hotel system across different portal to maximise your visibly and get more and more orders . At the same time software also enables maintaining a centralised room inventory uniformly across all channels .

Helps Taking Online Reservation

A hotel management software together with hospitality management mobile app enables customer to quickly check the prices of the hotels , refunds policy , location and more through website or mobile application . At the same time hotels can also offers their guest with occasional discount coupons and more while booking the hotel directly from your own portal , which in turn saves your commission which you have to bear if you get booking from some other medium .

Increasing Multi Tasking

With a automated system in hospitality industry , a hotel with a minimum staff can manage multiple task at once with minimum workforce required .They can also manage group check ins , checkouts , reservation confirmation on mail and sms and more .

It also facilitates coordination with multiple department , solving the issue raised by any guest , keeping a track records of guest , their taste and more .

Centralised Hotel Management

A web based hotel management system is the current trend . Anyone with the computer and working internet connection can access the centralised system with login id and password irrespective of their location . The centralised approach also helps everyone informed . Housekeeping can update the status of the room , kitchen department can fulfil the demand of the guest and upon successful delivery can update the status thereon . A task can be assigned quickly to specific person who can get notified on their system and even on their mobile application .

Due to its centralised system it is more transparent system and minimise any loss that may arise due to lack of communication . A web based hotel management software is easy to use , as it does not required much training and thereby maximise revenue .

Searching for custom software development company who can deliver you the best hotel management software solution . Contact us right away .

November 13, 2018

Help Desk Software : How Actually Is Customer Getting Benefit Out Of It

Customer satisfaction is first and foremost priority in building a good relationship with customers . So in order to maintain stronger relationship and business treats its customer as a king . One of the quickest and best way to satisfy the customer is quickly addressing their concern and queries upto their satisfying level .

Help Desk software facilitates receiving , logging and allocating tech issues to the relevant department in the organisation with ease . So if we are considering the end point , customer will get their issue solved with the help of right techie person of required department who has been allocated by automatic ticketing system . The presence of ticketing component allows raising , tracking and allocating of ticket together with keeping a track of the resolution in timely manner .

In order to achieve all these things , company can choose help desk software that best suits their needs . Some of the types of Help Desk software are :

Ready-made solutions which are already experts in handling customers like Freshdesk .Such solutions are less expensive as they come on the basis of monthly subscription but at the same time will offer you less flexibility .
Add on modules in your existing CRM software. For instance you are using salesforce , you can easily purchase salesforce service cloud in order to store all customer information in one place .
Custom help desk solution that best suits the enterprise needs . A software development company can facilitate them with highest level of satisfaction by developing solution as per the tailor needs of the organisation .

Advantages of Help Desk Software

Fast response time : As soon as a ticket is raised by the customer support department on request of customer , it will be automatically allocated to the concern department for faster resolution process . This implies to the customer directly that company is serious about proving excellent customer services even after sales . Setting the priority on the basis of customer requirement helps solving the same on priority basis
Brand Creditability : Help desk software helps improving brand recognition . Many of the companies outsource their support services which does not make sense and at the same time customers does not feels personalisation while interacting with your organisation .Because of this reason business is personally willing to address consumer problems thereby aids in increasing brand creditability .
Accessibility : Most of the help desk software are now based on web based technology which are easily accessible through phone or computer with working internet connection and web browser irrespective of the geographical location .With help desk ticketing software , all tickets are uploaded in one single unified platform and can be tracked and solved from any place .
Automatic Allocation Of Tickets : As soon as ticket is raised , it will get automatically allocated to the specified department , thereby eliminating cumbersome task and paperwork , labour dependencies and more . Tech department are also not getting frustrated and will be getting time to solve the issues .
Centralised Database : User has a separate portal online to raise their tickets in a more convenient manner according to their level of priority . Ticket can be stored , viewed , edited and closed once they are resolved in flexible and structured way . The same portal which is already equipped with all customer database can help convey messages in case of any breakdown or site downtime . The centralised repository of customer ticket data is highly secured .

In Conclusion

Help desk software is the best tool which makes life of the technical staff as well as customer easier with automated systems . Implementing these systems in enterprise in timely manner aids in better result and better customer services .

November 12, 2018November 12, 2018

Cost Of Developing App Like Spotify

For a company who was a startup in 2008 to more than 100 million active subscriber in 2018 – Spotify is one of the more popular apps for music streaming that we are using for . As the trend of the smartphones is increasing , demand for the apps like Spotify is also increasing . The most common question that is being asked in this app development of app like Spotify is what is the total cost of developing a music app like Spotify . With the apps like Spotify , it has been made possible to stream and listen songs even without downloading it . This article is restricted to the estimate cost of developing an app like Spotify so we will start with our discussion on the same .

How Does Spotify Work ?

Spotify is music streaming and social sharing app that let users to stream music online which is currently offering its services in more than 60 countries . It has been developed by mobile app developers keeping in mind the demand of the users. Currently Spotify has more than 30 billion songs stored on their server which can be streamed online . That’s not all , if you have buy their paid subscription you can even download the song in your phone and can play without an internet connection .

Benefits Of Providing Online Music Streaming Services

It is obvious that you will be in need of mobile app development company for creating a music streaming app . Some of the major benefits being :

Quick access to all songs library
Unlimited storage
Social engagement
Easy affordability by user

Since Spotify charges a very less fees per month by user , user can easily afford their paid services and can avail benefits of using the app as premium subscriber .

Factors That Helps Deciding Cost In Developing Music Streaming App Like Spotify ?

Planning for the desired features in the app
Finding the right mobile app development company
Technology you want to develop your app
Developing features

Planning

Before starting the developmental process of your app , market analysis about your competitor apps , proper planning of the project is what needs to be fixed at the initial stages before processing further . The main aim of any app owner is to attract more and more users . So deeply understanding your user requirement and cooking the app as per the requirement of the user is important factors . So always keep an eye on the interest of your targeted user in respect to their interest , age , location and customise the features as per their taste and needs .

Finding Mobile App Developers :

After freezing with the features of music app , you have to move ahead with the next step of choosing an mobile app developer or mobile app development company . Their rates depends on the location , type of companies they are , location of the company and so on . Searching developers as per your pockets is best option .

Its always beneficial to pre check their portfolios and past experience in creating suck kind of apps before and the most important being is the company is reputed one by quickly checking the user response .

Deciding Platform On Which App Needs To Be Launched

The 2 most used platform in the world being Android and iOS . The costing factor also depends on these factors to the large scale specially when you are willing to launch a native mobile application . Alternatively Spotify SDK is also available for both the platforms that can make easier for the developer to make fully features app like music streaming .

Technology Factors

This factors helps in deciding the cost of the app to large extent . When you have chosen Hybrid platform then the cost will be obvious half in comparison with the native mobile app development as in native app development company needs to employ more resources for your app .

Developing Features

Authentication

Spotify offers a freemium feature to its user in which user can sign up by email or even by social media like Facebook and can play streaming of songs online . But if user want to download the songs in their phones and get advertisement free app then Spotify offers a paid monthly subscription to its user . This feature will take 20 hours for front end and 16 hours for backend development .

Music Streaming

In streaming developers usually develops the platform is a way that audio is delivered in small packets of the data which is buffered into device and played instantly . So the whole file will not get downloaded instantly in one go . Developers have to still work in a way that user can stream songs without any interruption . Time require for simple MVP :

Frontend : 70-80 hours

Backend : 60 hours

Search & Share

In Spotify user even search for the desired songs he wanted to listen . The MVP needs about 60 hours for front end and 50 hours for backend .

The share of songs link with app is also a great features will be require additional 5 hours for each platform to develop and 60 hours in backend .

Playlist

Playlist offers personalisation services in respect to any special occasion or while partying with friends or family .User can set up their own music collection with their friends with social sharing features .

Front end : 50 hours

Back end : 80 hours

Offline Mode

This is the most liked feature by user relying on which they can be converted into a paid customer .Offline features facilitates user with streaming of the songs even when you are not connected with the internet . Songs are stored in local storage of the device which can be accessed from the app only.