Planning A Positive Customer Experience Strategy With CRM

crm software development company

We are living in 21st century wherein the world is completely digitalised and we certainly have to interact with wide range of different brands . The best part is we have a complete access of all product and services with just a press of button . Custom pre check twice online , read reviews of product / service before taking any final decision to move ahead with it .

As per the recent reports almost 94 % of the buyers conduct some time of search online before purchasing . As google is the most widely used search engine , people use it to search and read online reviews . As a markup , online marketing and branding tool has become an important tool for business to reach buyers at early stages of their decision making .
As due to digitalisation all the information is completely transparent to buyers , their demands are not only limited to best price and fastest delivery , at the same time they are also searching for long term partnership with brand . They are more looking for a sense of personalisation feel with interacting with the brands .
As far as from the organisation point of view , in order to meet the customer expectation they have to follow an approach in which they can give easy and quick solution to issues faced by customer so that organisation can give a sense of customer satisfying and maintain their brand value . For a small business wherein there is limited resources , giving and maintaining a solution strategy is next to impossible . Thanks to software such as CRM while helps organisation of all sizes to get customer experience strategy on track . Lets quickly look at the benefits of using CRM to improve customer experience .

CRM Aids In Keeping Track Of Your Sales Cycle

With the help of CRM system , organisations can easily track their sales and follow up of customers with ease . It also ensures that no deal gets crack in between due to communication gap by automatic reminders , mails and follow up . It also helps the sales team is tracking their sales target , conversion rate and thereby intentionally improves customer experience to .
For instance the CRM system automatically provides prospectus to customers at different stages of sales cycle to give them a personalised experience , which may be related to general product information or past customer case studies .

CRM Also Helps In Storing Previous Customer Interaction 

Most of the CRM solution such as SalesForce CRM or even a custom CRM software development gives facility of sync and storing of emails together with punching of past conversation with the customer in the CRM which allows any person to see the progress through sales pipeline and which can aids you in dealing with the customer accordingly on the basis of past experience and records .
This CRM feature allows organisation to reach directly to customers in case of any issues which are faced by them therefore giving customer a sense of personalisation and satisfaction .
Facilitating all employees access to previous emails and conversation with customers can help to improve customer experience no matter to whosoever customer speaks to .

CRM Act As Helping Hand In Staying In Touch With Customer Regularly 

A CRM software also allow to set up your task and related reminders in CRM system so that it can help you remind and follow up with your prospectus . This helps us making a deeper relationship with customers and thereby increasing the conversation rate of sales .
It is not only beneficial for new prospectus , it also helps you to maintain a stronger relationship which increases the customer interaction rate .
Is is also always been proven beneficial to get feedbacks from customer on your product and services , thereby helping organisation to know about their pros and cons and take right step in improving that cons .

CRM Also Help Personalisation Of Marketing Content 

Apart from storing previous interaction of clients and all , CRM software also helps in creating and sending beautifully crafted marketing content to client directly , which is easily customisable .

End Point

In present world customers are expecting fro every business organisation a sense of personalised experience while buying any product/ services from them .  As a business organisation , a CRM not only helps in keeping track of your sales , but is also remind you to take regular follow ups and track progress , solving issues and more . Improve your customer experience strategy today with the help of Winklix custom CRM software development solution .

Planning To Develop Game Similar To PUBG ? Technologies That Is Need To Develop PUBG

pubg game app development

Everyone who has enthusiasm in gaming are now being addicted to online gaming app like PUBG . These games are known to be one of the most addictive development in the gaming industry . There are already plenty of games that I flooded in App Store market which are easy to download and play and that to free of cost unto certain level .

According to the recent statics , China has been reported with largest number of online gamers which are above all other countries with total revenue generation of 32.54 billion U.S dollar . When we are talking about the continent wise report , Asia starts first out of the seven continent in the world in terms of both free and paid games users .

When it comes to top rated game which is getting played across the world , we must have all heard about PUBG. No matters of what age you are , if you have played it you will surely get addicted to it. The game fascinate all people , no matter what your age is and that is the reason it has gain huge success .

So if you too want to leave your imprints and gain success in game market by developing an app similar to PUBG , the very first thing that you have to focus on is creating an awesome strategy of game and second one being choose a mobile app development company who can expertise programming language developers which are stated below .

Let’s look at some quick bullet points which are necessary to make an online game successful !

Gaming Strategy

Gaming strategy is lifeline for any game to gain its success . It must be plan with utmost care as it’s clearly defines the scope of its success or its failure . You need to have a clear thought of what you are going to offer in your games , how it is going to impact user and most importantly how users are going to engaged with your app .

Awesome Gaming Concept

Whether you are an online game explorer or a gaming developer , you must have gone through 1000’s of games with good design and graphics , however they can’t gain the user attention .
Why ?
It is because they don’t have a good gaming concept . Although design is important factors for any gaming app to gain its success but you can’t hold user entirely on the basis of beautiful design. The best solution to this problem is to develop an app that user love to use and keep on playing the app until their gaming fantasy does not take them to the next level in gaming . And for this to make this happen gaming conceptualisation is must . Adding different stages in games , time limit to clear that stage , and connecting different players online from the world can create fun and engaging online games fascinating the way to its success .

Game Graphics

Game graphics is another important factor that can define your path to success . Making it doable for user to play game in every device be it smartphone , desktop or tablet is what a web or mobile software development company can suggest you with some unique design which will be in accordance with the theme you have planned for .

Achievements Sharing

In this world of digitalisation , everyone wants to share their life movements , achievement socially on all leading social platform . Enabling the sharing feature in your app allows games to share their achievements and scores on social media platform that not only satisfy users , but also promote your app free of cost which indirectly helps you in making your game a popular one . Sharing of goals , levels crossed by user , coins earned are no cost promotional tools that everyone should use .

Technologies That Is Needed In Development Of PUBG Mobile Application

One of the best way to develop an mobile app like PUBG which requires different technical giants is to hire software development company who have skilled professionals in the technologies listed below :

Java

Java is general purpose programming languages that helps developing cross platform applications which is fast , reliable and secure . Near about 3 billion devices use Java as programming language worldwide . Specially when it comes to developing of game like PUBG , no are nowhere left with any other alternative than using java . Want to know why ?
I think you are aware of that PUBG is a game that can be played in mobile as well as on PC . This is because of the advancement in the Java field that has made possible to develop cross platform games and applications . Java is also the first official language for Android game development . Java together with android studio and OpenGL made possible the realist approach in game app development .
So searching for  Java development company is always worthwhile while developing gaming app for cross platform .

Python

Python is high level programming language used for general purpose which facilitates building of small as well as large scales application .Python facilitates developer to develop desktop GUI application , web applications and website . It also plays in latest technology such as Machine Learning ( MI) and IoT ( Internet of Things ) .
Also we can say without using Python developing gaming application is next to impossible . Even the core of PUBG is developed using Python .

Pearl 6

Pearl 6 is object oriented programming language used for performing highly functional programming task such as list evaluation , junction , auto threading and more . It is also considered as dynamic programming language that is being used to develop highly rated and heavy game application such as ” Game Of Thrones ” and “PUBG”. It is also proven beneficial for developers as it facilitates with powerful object orientation , clean implementation of code , use of Javascript , short coding and chained comparison .

Unreal Engine 4

PUBG game is developed using unreal engine 4 which is a special game engine platform developed by Epic games . This platform is completely based on C++ and offers realistic graphics to the audience .

The Bottom Line

PUBG also uses some other programming languages in addition to what has been listed above such as C# , PHP , MySQL and other in order to develop game in different variants . Now you are all clear about the conceptualisation and technologies that is required to develop an PUBG application , all you need to so is hire a mobile app development company to build a successful online gaming application .

How Are Mobile Apps Driving the Shift to IoT

How Are Mobile Apps Driving the Shift to IoT

For some very good reasons, many industries are interested in finding their place in the IoT market. App developers are facing a surge of demand as a result of the growing number of devices connected to the Internet. The importance of being able to operate several aspects of our living from a single point is on the rise. Smartphones carry the potential to become the force of control in this increased application of the IoT technology.

 

BUT is there a better way to put every point of connection together than via a mobile app?

 

As an added benefit, mobile apps are scalable: They offer an abundance of viable startup ideas, as well as opportunities for large businesses to find new ways for creating revenues and acquiring customers.

 

App developers need to show a knack for extracting value from the amplified wireless connectivity and the increased capacity for data storage. This step leads the mobile app development into a totally new era. We are looking at transformed products that impact not only our daily lives, but also change the fabric of society as we know it. It’s all about sensors and actuators taking over houses, manufacturing and transportation. Cars, railways, planes, walls, floors and ceilings, planes, pipelines and supply chain elements are getting connected to the large IoT network.

 

IoT is also turning into a circulatory system for homes. In a few years time, we can expect to see IoT mobile apps dramatically enhance the way we share information via such networks.  With the amount of data at stake, it’s critical for mobile app developers to work their way around an integrated development concept, including AI, IoT and Big Data.

 

Creating Steadfast Feedback Loops

The software we use daily is constantly updating. We expect more from the products we use. To meet our needs, we relentlessly require improvements. This has changed the process of how products, including mobile apps, are designed. Any app developer can tell you that a finished product is a myth – it’s a more of a decision to call it such, further improving it as it hits the market.

 

We expect devices to not only respond, but anticipate. Smart cars already use this technology to learn from the network. When a product is constantly connected, it becomes a knowledgeable teacher. When the artificial intelligence is added to the mix, the feedback loop grows in volume and speed.

 

The IoT for operational efficiency in manufacturing is just a precursor of the things to come. Can you imagine the impact of machine learning if machines are trained to find, see and explore the root cause of defects in a production line? Production is an open field for app development. Large production lines can be separated into segments and remotely controlled from a singular dashboard. It’s not impossible to imagine running a business from a smartphone, sitting in the park.

 

Advantageous Mobile Apps in the Service Industry

IoT is very similar to the Internet. Grasping the concept of the Internet of Things asks from people to think how to bridge the gap between the digital and the physical reality. IoT widens the service sphere. In this way, it’s not only the big companies or the general public that can benefit from smart devices. Since smartphones are the most common smart devices, the constant exchange of massive data between them and people generates a powerful platform for using mobile app development in the area of services. The primary use of this information grid is for the betterment of current services. On a different note, it enables new service models and inventive revenue streams for mobile apps.

 

How can a business find its place to provide a service in the IoT?

 

It’s not difficult to picture it in connection to the growth of software tools and products. Data analytics and the vulnerable security will need new software solutions. In fact, app developers should invest in finding solutions to critical issues arising in the nodes of the network. It’s not always necessary to think of the big picture. Best IoT apps will find their rightful place in this new infrastructure by spotting customer needs that haven’t yet been met by an existing product. While large manufacturers should concern with the broader vision of IoT, smaller startups can fill in the gaps with apps that support standards that have been missed or rules that have been skipped.

 

Cross-industry and Cross-device Possibilities

Cross-industry app development is a more complex area. Responding to the challenges is an exciting play for mobile apps supporting smart vehicles and buildings, including home automation. Smart appliances and mobile apps are rewarding areas for business growth and for taking over some of the duties we have to do when we come to work or arrive at home.

We might not yet be aware of the pace the change is taking. Apps are not only about smartphones. They are also about tablets and wearables. Maybe it won’t be comfortable to keep the phone at hand at all times, but a smartwatch can take over some of the functions. It’s up to the app developers to think of how to make good use of the multiple technologies  – Bluetooth, NFC and Wi-Fi to make all this work. By default, the mix of technologies makes mobile devices gain unprecedented advantage over others. Access control systems with smartphones are already available via mobile apps for some hotels. It’s not difficult to imagine this work its magic for offices.  

 

Mastering IoT apps requires taking the focus out of the bigger picture and concentrating on smaller viable solutions to speed up the imminent shift.