Posts

Posted on

Top CRM Market Statics Which Aids In Exploring CRM Potential

Top CRM Market Statics Which Aids In Exploring CRM Potential

Being in CRM consultancy for more than 10 years , Winklix has deeply experienced market trends and CRM statics . In order to help you out with better understanding of CRM software as well as its benefit and challenges , we have created deep insight article describing it in broader way .

The CRM Market Is Already On Rise

As written by Gartner in their recent reports , CRM market size will reach $ 80 billion by year 2025 . Another major survey on customer engagement platforms by Ovum has also Cleary stated CRM growth by segments . It is expected by year 2022 , marketing automation CRM segments will grow at fastest in comparison with customer service and salesforce automation which will also grow at same time .

SalesForce Will Remain CRM Market Leader 

As per the recent reports conducted by Gartner on CRM market , SalesForce CRM is still achieving top most position acquiring 19.5 % of CRM market share . SAP as per recent reports is acquiring only 8.3 % of the total market share . 

The report given below clearly states that CRM is synonymous with Salesforce for many user and hence it is not only choice as many customers are choosing other solution as well .

CRM Is Must To Keep Ahead In Business Competition 

According to some sources , near about 82 % of the companies are using CRM solution to manage sales process automation and sales reporting . Even Salesforce states in their reports that CRM solution helps increasing employee productivity , customer engagement and retention as well as reap other benefits .

Hence it is more likely for a company to succeed if they are exploring CRM capabilities at its full in comparison with business who deny to use CRM .

Success CRM Implementation Will Give High ROI

According to FinanceOnline , the ROI on CRM software implementation is from $ 2.50 to $ 5.60 for every dollar spent on software solutions . Modern CRM is cloud based solution which given various kinds of benefits and training for IT professionals which thereby increases : 

  • High employee productivity 
  • Increase number of sales leads and follow ups 
  • Increase conversion of leads 

Most Of The CRM Users Prefer Cloud Based Delivery Version   

As per the recent survey conducted by SelectHub’s CRM buyers survey , majority of the respondents prefer cloud delivery model to on premises one . It was only 43 % of the user which treat offline and cloud CRM at equal place .

Offline or on premises CRM requires complex infrastructure as well huge investment which is most prominent reason why many tend to hesitate choosing on premises offline CRM .

CRM Is Being Used By Service , IT and Manufacturing Companies 

As per the recent survey by SelectHub’s CRM user survey , almost 32% of the users of CRM is from service industry . Another major share of 13 % is acquired by IT and manufacturing companies and retailers companies are taking market share of 18 % .

CRM Adoption Improves Sales Performance 

If you are an enterprise and your CRM adoption rate is less than 75 % , then you are more likely to have poor sales performance as stated in sales operation optimisation study by Miler Haiman group .Lower adoption in turn leads to poor management , follow ups with clients and thereby lower win rate . Thus in case you want to increase your sales , always try to ensure that your organisation is equipped with CRM solution and at the same time your user must get hands on on user training and release notes on custom built CRM functionality .

Manual Entry And No Third Party Integration Are Main Obstacle To Successful CRM Usage

The majority of respondent in state of inbound reports by HubSpot stated that main reason for failure of CRM solution is manual data entry and lack of integration availability of using the system . That’s why industry hesitate to implement CRM as a separate system as it brings hesitation to its user and thereby hamper the overall adoption of CRM .

Conclusion 

A CRM system which in turn support sales , facilitate customer management and give a hands on marketing activities is must for every organisation in todays world if you want your organisation to be ahead in this competitive world . But if you are thinking of that purchasing of CRM can immediately solve your problem in every way and your job will end there , then that will never going to happen . In order to help sales , marketing and customer service team to explore the most out of CRMs , it is viable to avail customisation , integration and user adoption service from some reliable CRM software provider .

Posted on

Blockchain Is Reshaping Supply Chain Industry

Blockchain Is Reshaping Supply Chain Industry

Supply chain is always known to be one of the most complicated industry and thereby integrating blockchain has been acting as a problem solver for supply chain industry . Various other new technologies may also be considered viable , but let’s focus on implementing blockchain and exploring its benefits .

As per the experts , blockchain has superpower of boosting profitability and effectiveness in several business and so is the case with supply chain industry . While supply chain industry is dealing with many kind of difficulties , integrating tech solution is what it needs . Integrating blockchain can help supply chain industry in managing complexity with ease and thereby creating links between various distribution channels .

In this article , let’s look forward to how blockchain technology can help improve overall process and can up bring transformation in this industry .

Blockchain – A Gleaming Twilight In Supply Chain 

If you ever had a change to experience supply chain industry cumbersome process , then you may have found that how hard it is to trace products and parts , and there is always a chances of mistake . Inspite of numerous of positive steps has been taken , this industry is full of headache irrespective of whether it is electronic , food , consumer goods or anything else .
Another major aspect is product has to go back and forth several time , which creates a challenge .
All the above problems can be solved by use of blockchain technology . In continuation to it , cryptocurrency transfer can also solve many transaction related issues . Blockchain has capability to manage exchange of currency , tracking of process as well as take care of agreements while helps supply chain industry in various aspects . Blockchain mobile app development is also trending now a days thereby giving various types of benefits .
Let’s take a glimpse of ways in which this technology can help enhance supply chain .

Blockchain Impact On Supply Chain 

Automotive Payments 

Blockchain is surprisingly amazing technology which aids in carry on and tracking of transactions in more secured and transparent way .
Blockchain has ledger system which facilitate payee and payer to directly exchange funds from anywhere in the world without any intervention of any authority to validate the transactions . In addition to it , it also gives advance security and rapid transaction in comparison with other types of payment .

Traceability 

Another great feature of this technology is easy tracking of items . It facilitates companies to work with various kinds of distributed channel that can record various products status during various stages . Blockchain records in a system which is immutable and permanent . Tracking of even  individual product from original source is very easy . For instance , Walmart is using blockchain technology to track down all sales in China .
Blockchain facilitates companies to track even a single piece of item right from creation stage to process and thereon storage . It also helps tracking by applying various kinds of filter like date , selling date and various other aspects .

Electric Power Micro Grids

This system helps management of supply . After arrival of smart contract in Blockchain , another ray of possibility has emerged . Smart contracts facilities buying and selling of tangible as well as intangible products less hectic .

How Blockchain Will Impact Supply Chain ?

While some leaders in the world are already using this technology , experts suggest that blockchain will become universal ” supply chain operating system ” . There are various ways in which they can help improve supply chain task , let’s look at some of them :

  • Recording of quantity and transfer of valuable goods can be done with ease at each node of supply chain .
  • Tracking of purchase order , receipts , orders changes , shipment notifications and other related things has become easier .
  • Checking validity and certification of products has become easier .
  • Linking of physical goods to demographic entities such as bar code , serial number like RFID etc .
  • Exchanging information related to manufacturing , delivery , assembly as well as maintenance of products between vendors and suppliers .

How Blockchain Integration Will Be Beneficial 

  • Improved Transparency : This technology helps tracking of product right from production stage till its final delivery and thereby eliminating bias data if any .This also facilitates supply chain industry to get transparent and enables manufacturer to reduce number of data recalls .
  • Scalability : The reason why it is scalable is it facilitates access of data of supply chain node to be from anywhere   
  • Improve Security : While blockchain is known to be regularised distributed ledger system with predefined coding rules , it reduces need for audit that generate internal system .

If you are also looking for blockchain technology exploration , you can hire expert consult for your next big blockchain application development .

Posted on

Tips And Prediction For Drone Software Development

Tips And Prediction For Drone Software Development

Drones has opened the whole new doors for previously unavailable opportunities . When we talk about drones , the very first things that comes out in mind is drones fly in air , however that is not the case in present scenario . Drones are also available on ground as well as under water . With over decades of experience in custom software development , we have defined unique software architecture defining set of features for modern drone apps , which aids in defining trends to shape future of drone software development .

Also Read : How Drones Will Revolutionised Various Industries ?

Industries Where Drones Are Used 

Drones are gaining huge popularity worldwide . As per the recent reports by Goldman Sachs , following below industries will be faster adopter of Drones : 
Construction : Drones can we well used in construction industry for building surveillance , creation of contour maps , building roads and railways , counting construction supplies and so on .

Agriculture : Drones can be used to monitor plants on real time basis , monitoring water spray on crops .

Insurance : Inspection of damage , risk management and fraud monitoring .

Oil & Gas : Monitoring as well as laying of oil and gas pipeline .
Disaster Management : Quick view of areas affected by natural disaster and thereby informing rescue team about damage , food supply and so on . 
Logistics : Checking of inventories , delivering of packages by Drones and so on .   
Security : Monitoring of boundaries , enhancing security at crowded place .

Overview Of Sample Drone Software Architecture 

Drone software all together compromise of several parts : System software , User software and cloud based control platform . Let us elaborate system software first .
System software compromise of following components :

  • Embedded software has function very similar to CPU  . It has ability to manage hardware , track drone , analyse data received by drone sensor which is often taken by GPS , ultrasonic and vision sensor .
  • OS facilitate user to facilitate firmware part .
  • Web and cloud interface facilitate data access from OS through remote control drones systems and then streaming gathered data from embedded software to cloud or mobile devices .

Cloud based drone control platform is being used for storiation , analysis and processing of data . Cloud platform is necessarily required to create 3D maps creation , computer vision as well as paternities recognition .

Brief Highlights In Modern Day Drone Application Development 

In order to make your drone app a huge success , we would like to suggest paying attention to following development aspects :

Features For Safe And Convenient Work 

There are some basic set of features which should be included in the application like :

  • Simulation , training as well as controlling of flights 
  • Making prediction as well as checking weather condition in flying region 
  • Planning of routes by taking a close eye on no-fly zones , privacy zones and so on 
  • Real time video transmission of data by audio/video streaming from the location wherein drone is flying 

User app can offer additional set of features to extend its functionality depending on the usability of the drone .

Other Important Consideration 

Software Certification 

Drone software has to follow certain standards such as DO-178C and ISO 14508 in a way that code architecture , coding and integration process , review and testing as well as management should be well organised .

Exception Data Security 

Drones are often primary target of hacker attacks . Thus drones software should be given attention to extra layer of security specially when it is being used for government and military purposes . This can be achieved by adding extra layer of security in software development like strong encryption , authentication in software , isolating confidential parts .

Continuous Enhancement 

Continuous enhancement of software capability in running environment which limiting the stable release of software is what is needed for enhancement of system stability . There should be continuous development , delivery and deployment approach through various latest approaches .

Design That Allows Scalability 

Drone software should be made in a way that it is compatible in case of number of user data increases as well as should be ready for accepting new feature and Depp customisation . The best way to optimise way is to use latest pattern for application architecture .

Integration With Other Systems 

Drone system should be made in a way that it can be integrated with enterprise system . For instance say logistics system for delivery services etc .

Simple UI In User Apps 

UI should be made in a way that it becomes simple for user to control drone . It should be made easy right from drone flying process to accurately conveying analytics results .

What Does Market Except From Drones In Near Future 

The near future except more of a kind of automation in drone capabilities . They will derive from :

  • Ability to redefine rough with use of AI technology in case of natural calamities . AI algorithms needs to be refined for better creation of strategy . AI technology should be implemented in a way that it offers both co pilot mode as well as automatic flight modes for drones .
  • Real time monitoring and coordination .The demand of RTOS ( real-time operating system ) is always demanding due to its capabilities for quicker data processing and accurate responding 

In addition to what has been listed above , improving data collection and analysis will be first priority . User require more sophisticated pattern recognition for enhancement of 3D modelling , image process and analysis , deep learning and other direct correlation with modern enterprise drone usages .