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How Chatbots Help You Improve Customer Service

Chatbots are being used everywhere now – be it ordering foods online , or bargaining the products over e-commerce website . Instant messaging is becoming main form of communication now a days . In order to get better result , many of the companies are implementing chatbots in their system , for better information management and customer service .

Chatbots are computer programme that allows us real time conversation using chat interface , and has vide range of application for any type of business . It has the ability to understand human language .

Let’s see some benefits of chatbots into order to better serve your customer while dealing with company :

Immediate Customer Service & Support

Putting on hold the customers every time they call for viable solution required patience and most important customer valuable time . This all problem can be converted into solution with the help of chatbot . This means , its a miracle and business opportunity for your business , as customer will get to know instantly , say when will refund be processed , when will my order be delivered and so on , thus allowing your organisation to focus on more critical issue and leave positive impression on the customer .

Personal Service And Increase Sale

Chatbots helps customer to directly connect with company sales person , in order to get expert guidance regarding products catalog which proves helpful for customer and as well as increase profit for your business . Chatbots saves the customer entry who exits without making the purchase , and will remember the same , if customer revisiting , and you can make recommendation accordingly .

Access To Large Audience

Chatbots can be easily accessible on your mobile application , website , Facebook messenger , slack , Skype and many more .This flexibility allows business to get their hands shakes with vide range of customer worldwide . Facebook messenger has individually 1 billion active user who are using facebook .

Round The Clock Availability

Customer can chat anytime according to their convenience , wherever they have found chatbots implemented , thus allowing the customer to get their complain solved during non working hours .

Chatbots Can Predict

One of the most important benefit of chatbots are they remember previous held  conversation with a particular custom thus company sales person can easily recognise the customer and preparing strategy accordingly , without even knowing to the  customer.
Winklix understands the important of chatbots in present scenario . With an extensive experience in developing chatbots software by php sockets , we help our  clients to get busy in developing their business strategy to increase customer and employee engagement to make your business available 24*7 for your customers .
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Facebook Will Show Less Link To Slow Websites

 

Facebook is updating its News Feed algorithm in the upcoming months to favour cronies to websites that load sudden even though reducing the visibility of connections to slower-loading websites.

Facebook has avowed that factors such as the persons current network association and the general rapidity of the corresponding webpage will be considered. If signals indicate the webpage will load speedily, the connect to that webpage might appear well along in your feed.

The social media giant is offering obliging tips for developers going coarsely for site eagerness optimisation.

Facebook generates a considerable amount of traffic to websites suitably if your site isnt meting out in view of that fast, most likely it is period you locate a supplementary hosting provider.

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Why You Should Care Whether Your App Was Built Using Google Firebase

app development with firebase by winklix

If you are willing to use tried and tested solution for encoding your app ,  then google firebase is one of the best option to choose from .

Building with firebase

When you are planning to hire an app development company in delhi  , there are plenty of techniques with their own prons and cons that can build your app .
Google firebase product is one of the famous things in trending app development environment , while encoding an app you should care about .

Its all about (the quality of) the app

Apps are beautiful from outside , like a sexy girl model standing on taxi stand waiting for taxi , but if we see the back part of it , it is just the combination of code waiting to run on customer’s smartphones , tablets and watches .
There are plenty of ways to build an successful applications , but the involvement of development for writing of quality code is must .
If your developer is working on something which has been developed before , then he may choose to prefer using third parties libraries of code for developmental process , thus giving him benefit of quicker implementation with tested technology , rather on building it on scratch .
For example , will you prefer to hire a gym trainer who is new in the filed of gym and body building and is just trying to test his skills !! Will you  ?? Obviously not !!

Build better apps with firebase

Firebase is google invented tool , that offers functionalities and solutions that address common app requirements .
This functionalities includes :
  1. Analytics of how user is using your application.
  2. Authentication of user log in .
  3. Real time database storage .
In short , google firebase allows you to build a better functionality application , to helping business in achieving success through applications .


Why you should care

Ummm…. its simple- Firebase is a tested platform . Firebase is tested tool for quality and will help you to get on market quicker .
Winklix.com is helping individuals and companies to develop application on the basis of best available platforms , thus giving our customer the best mobile app.
You can contact us here .