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January 4, 2021January 4, 2021

Why is it essential to invest in app maintenance and support ?

Several people who own an app business are oblivious to the significance of putting money in mobile app maintenance and support services. In case you wish to develop a new app or have, of late, launched one, you should know about the importance of app maintenance and support for future success. So, let us delve into the significance of app maintenance and support.

Mobile App Maintenance and Support

Mobile app maintenance and support pertains to the whole set of procedures adhered to for ensuring a smooth and hassle-free operation of any live mobile app. It comprises tracking, processing, fixing and upgrading the components it is made of to provide a superior end user experience. Statistics point out that close to 52 per cent of the apps get taken down by several users within the first three months of the launch. This happens due to improper app maintenance to improve the user experience. Despite having advanced features and functionalities there will always be a room for improvement. Hence, the app maintenance and assistance, which aid in pushing the new features to your current app or deal with the bugs.

Mobile Apps Needing Maintenance

In order to gauge the support and maintenance required in any app the understanding of the feature and complexity level of the same become imperative. For example, if you own a complex eCommerce app having millions of daily active users, you need a more proactive maintenance plan. So, based on the kind of your app, the amount of daily active users, and the complexity aspect, go for the pertinent maintenance plan from any efficient mobile app maintenance and support service provider.

Several Types of Mobile App Maintenance

i. Emergency Maintenance

This type of maintenance handles all the imminent problems and mistakes that surround the system and seek quick remedy. If a company gets into an unpredictable but important troublesome situation regarding their mobile app, they must avail emergency maintenance.

ii. Perfective Maintenance

With target users utilizing the app, some new or altered user needs unravel. Perfective maintenance factors in those feedbacks. It entails operational alterations in the source code, in order to offer active app users an incredible user experience,similar to their liking.

iii. Adaptive Maintenance

Over here maintenance is focussed upon updating the system to keep it relevant with the evolving hardware or software surrounding. Environment, in this sphere, pertains to the effects and working conditions, which affect the application’s system.

iv. Preventive Maintenance

This is primarily the intervention based on cutting down or doing away with the development of errors. It basically works on lessening the complications of the application and enhancing the knowledge and maintenance factor.

v. Corrective Maintenance

Finally, corrective maintenance refers to rectifying faults and leftover errors in the daily app operations. Residual errors pertain to mistakes in design, logic or coding. They are generally extracted from the bugs flagged by users.

Significance of App Maintenance Services

More than anything else one should be aware of the significance of mobile app maintenance services. In the current cut-throat scenario it has become essential to optimize the app’s performance, and retain current users, while trying to lure more users.

Mobile app maintenance can be a blessing in such a scenario as it ensures a superlative user experience.

i. Be relevant to changing technologies

With mobile and tablet manufacturers bringing fresh models of the hardware systems, the new devices do not have similar size specifications or features. For example, the advent of a face and fingerprint recognition altered screen sizes. An app that cannot gel with the evolving hardware and OS, turns irrelevant in the current context. A diligent and dedicated maintenance team becomes essential to get along with these changes from time to time and assists in retaining user loyalty.

ii. Enhance the UI

The look and feel of any app are essential in ensuring its growth in the market. The UI has to be appealing and functional, so as to keep the users attached to it. Having an organized maintenance plan, you can easily harness the best UI.

Iii. Gel with changing OS

Each year, it is not unusual to see an update in the iOS and Android platforms. Without updating your current apps they won’t function at all or properly. Such problems should not occur with your app as well. With a maintenance plan inclusive of thorough audits if the beta version of the update released is optimal for doing away with last-minute inconvenience to the users. Maintenance prompts the right intervention at the appropriate time.

iv. Remain in line with software library updates

App developers, as a usual practice, like to utilize the pre-coded software libraries to cut out several inactive coding work. This even implies that they must make sure that your app software is in sync with any updates in the relevant libraries. Maintenance plans have a useful role on this count and make sure continued optimality.

v. Handle downtimes with ease

Downtimes are usual and inevitable in most of the segment of information technology.

Even the big fish such as Amazon, Blackberry etc have suffered downtimes which have negatively impacted their revenue. By putting money in constant and prompt app maintenance aids in spotting such downtimes before it wreaks havoc. Getting organized maintenance plans implies that you’re assured of quick remedy to restore the normal functioning in case of such problems.

vi. Assure constant and strong safety

With hackers and cybercriminals having easy time in exploiting gaps in the digital arena, even the ideal security protocols and encryptions go out of fashion in quick time.

In case your app is having crucial information, it can easily have negative and uncontrollable implications. Regular app maintenance aids in maintaining high security. It ensures that the newest security protocols and measures are implemented to safeguard the app and its users from the threats emanating from cyberspace.

Price tag of App Maintenance and Support Services

It is totally wrong to assume that app maintenance can cost you badly. In fact, the real cost is less severe than the security threats and malfunctioning of apps. Chiefly, it’s the two aspects in conjunction that dictate the price for your app:

Complexity: The more complex the app happens to be the more holistic its maintenance becomes.

Frequency: Then it is the turn of frequency of intervention. Weekly or monthly maintenance can cost more than quarterly or half yearly maintenance.

As such, the expense can be dissected into the following elements –

Hosting expenses
Monitoring and crash analytics
App store optimization
Licenses
Regularity of including new content
Marketing costs
Emergency scenarios

Finally

So, it is critical to accept that the cost hinges heavily on how your app got initially built. If it hasn’t been engineered to expand, the maintenance cost can go up considerably as the app increases its user base. Generally, the companies that offer app development services also give the maintenance plans. You have the option to get the same team or go for another seasoned app maintenance service provider.

December 23, 2020December 23, 2020

Digital invoicing via SAP Business One

The carrying of goods or commodities from one place to another is enabled by the filing of ‘E-Way Bills’ on the usual GST portal. Likewise, the GST Council is intending to execute a system of e-invoicing.

E-invoicing is not indicative that the company should make their invoice with the government’s software system. Rather, it implies that the company should provide information about their already produced invoice (from their ERP system) to the Invoice Registration Portal (IRP) and get the unique IRN (Invoice Reference Number) and a QR code from the portal, which requires to be showcased on their invoice.

E-invoice should chiefly follow the GST invoicing norms. Besides, it has to even make space for the invoicing system or rules adhered to by each industry or sector in India. Some information is essential and the rest is optional for businesses. And, every e-invoice needs to be registered personally and should not be processed together.

Following this system has become convenient thanks to SAP Business One. It provides two options to customers regarding the real solution deployment and use.

Two Options

File Download

With regard to this option, SAP Business One will permit your user to download all concerned information in the format and type of file needed by the government portals with just one click. As for E-invoicing, SAP Business One can produce the JSON file that can be transferred to the IRP (Invoice Registration Portal).

Unification with GSP (GST Suvidha Providers)

Over here, your SAP Business One system will be unified with the GSP’s software with the APIs for E-Invoicing. This computerised the procedure and your user can straight away print the sales invoice within SAP itself, which would possess the IRN and the QR code issued by the IRP. Customers can select to work with any GSP. We have built an automated solution that can be utilized with any GSP.

Other GST Solutions

We even have solutions for handling your GST reports, returns & E way Bill as well, apart from E-invoicing.

December 21, 2020December 21, 2020

Is 2021 going to be the year of the IoT ?

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The Internet of Things can be a potent technology with several choices in terms of connectivity, hardware and use cases already available in the market. In 2019, IoT had a fabulous year. As per IoT analytics, active IoT devices touched 9.5 billion in 2019 exceeding the initial expectations of 8.3 billion. IoT’s impact is very much evident from the extremely positive data, like its reach within companies. As per Vodafone, currently over one-third of companies opt for IoT solutions to smoothen procedures, bring down functional costs, enhance data collection etc. It’s very surprising to note that these companies mostly prefer to purchase the shelf solutions instead of building their own ones in-house.

The TOP 10 IoT trends

We have strived to compile the top 10 trends pointed out by experts and looking at the chief venture capital functions involving the IoT sector in the previous year. This is what we have unearthed:

Technology trends

From technological perspective we have zeroed in 4 major trends:

Safety

 Security is a major concern for those building and utilizing IoT solutions now. This is very much evident from over 100 million attacks in the first 6 months of 2019 alone. A cybersecurity startup, Armis, became the first major meltdowns in 2020. It is almost certain that this happens to be a domain in which investment and the research of the essential countermeasures will be an evolving trend this year and going forward as well. Most of the experts feel that the usage of blockchain can be a critical factor in increasing security in the IoT.

SaaS

Software as a Service is another integral aspect in the IoT world. The advantages are many for both end customers and service providers. The former benefit from cost-effectiveness to a large extent; the latter get the facility to build highly sophisticated solutions and to offer those, straightly or in marketplaces, on a larger scale. The newly launched Professional Public Servers also adheres to this trend. In fact, the SaaS LoRaWAN Network Server solution was developed to assist IoT companies in their evolution minus frivolous expenditures of setting up.

Edge Computing

The cost reduction and the enhanced potency of the devices utilized in the IoT render it convenient to harness the additional computing power of the devices to sift data gathered on the edge (on the device itself, prior to dispatching the data) and permit the conservation of big bandwidth. Also, in several cases, it assures perfect compliance with privacy norms.

Data Analytics 

Large scale acceptance of IoT solutions has led to increased data gathering and channelling of every kind of data. Handling and assessing this data defines the genuine value addition that IoT brings to the table. Data assessment, Machine Learning and Artificial Intelligence will naturally have a critical and decisive part. Our exposure conveys that understanding how to assess and comprehend data becomes imperative for an efficient handling of a network, especially if it happens to be a huge deployment. For the same, we are building solutions to assist our customers through these endeavors.

Industry trends

The sectors to witness an IoT explosion in 2020, as per experts?

Smart City

 Cities are very much integral to our society, as close to 60% of the global population resides there. In the urban arena, the services that individuals avail can be greatly enhanced courtesy the IoT solutions in the market. The cities in this field are proving the worth of the Internet of Things and several other cities are resultantly following their examples so that smart city attains major traction by 2020.

Industrial Internet of Things (IIoT)

The manufacturing industry has learned the effectiveness of Predictive Maintenance, Energy and Resources management solutions. These are enhancing productivity, assisting larger optimization of resources and procedures, cutting down running expenditures and maximizing operator security. The amount of Proofs of Concept (POCs) offering a commercial solution has largely increased in the last 2 years and the way of digital transformation, including conventional industry sectors, is spreading its tentacles.

Smart home

The voice-identifying algorithms are now very much precise and working perfectly. Hence, the devices built with voice user interface are increasing greatly courtesy the competitive prices, as a result of the robust competition between the big players functioning in the market. Their pervasive diffusion can accelerate the adoption of home automation and smart home solutions as these devices facilitate several services meant for any home environment.

Healthcare

This happens to be a sector where a lot of money comes in, and innovations are no longer restricted to new drugs or biomedical implants. Perennial disease tracking via smart devices, after surgery monitoring or early warning systems for disease-prone patients, intelligent tricorders and wearable devices, medical and diagnostic smart tools for clinicians, and devices to turn hospital rooms smart. As per Frost & Sullivan, the Internet of Medical Things (IoMT) is bound to reach $72.02 billion by 2021.

Usual trends

Apart from the aforesaid trends we should include 2 more. These happen to be two trends intrinsic to the technologies and sectors showcased above.

Surrounding 2020 happened to be a year which made the world population learn more of Corona change and these issues have made their way into the policies of governments and corporations. The IoT has a critical part to handle these world crises to save the planet. As a matter of fact, while devising IoT solutions, financial and higher productivity missions are unified with environmental safeguard, waste curtailment and optimal utilization of resources. This segment even comprises solutions for observing and safeguarding animal species at risk and their habitats, and disaster solutions (floods, fires, avalanches) prevention and management.

Comprehensive Connectivity: Despite transmission technology utilized to gather data from sensors and then collate those, solutions to assist procedures of global reach such as asset monitoring and management in food, manufacturing or medical applications need imminent and constant connectivity to assure uniformity and process safety. With regard to companies operating globally or wanting to handle and solve this year. We are in the midst of accomplishing the same.

Final Thoughts

The year has not been excellent, but going forward the forecast is not bad either. We are glad to contribute through our solutions and can very well assist you to cope with transformations that are going to happen in the future.