How to Incorporate Customer Feedback into Image and Video Ads : What You Need to Know

It might be difficult to select the appropriate material for your picture and video advertising.

What message is most likely to entice them to buy your product?

Regardless of how comprehensive your digital marketing strategy is, there will always be some gaps.

Harnessing the power of the evaluations that your pleased customers have already provided Before making a purchase choice, 93 percent of shoppers check internet reviews. If you can include genuine, positive reviews into your advertisements, you may differentiate yourself from the competition and demonstrate your value to your audience.

We’ll go through six techniques for leveraging customer feedback to create great video and graphic advertising.

Why Should You Include Customer Feedback in Your Advertising Images and Videos?

When a targeted customer hears about your company or product, they will head directly to the internet to learn more about it.Furthermore, 85 percent of customers trust internet evaluations from strangers more than those from friends and family.

When customer reviews are incorporated in advertising, you eliminate the middle step of people searching the internet for information.

Let’s move further to look into the ways to use customer reviews in videos and images–

Choose an ad theme and seek for customer reviews on that theme.

Ads may be quite effective and elicit a wide range of emotions.

Decide the feeling you want your ad to evoke when you create your testimonial campaign. These are: -comfort -beauty -family -self-confidence -patriotism -courage.

Consider the values connected with your brand and mission.

To dig more in innovation , choose a subject and then find existing quotations that illustrate your cutting-edge equipment.

Whatever ad topic you pick, coupling a feeling with appropriate content will definitely result in an arresting, compelling testimonial that will make your product stand out to potential customers.

Choose one great customer review and create an image or video around it.

While outstanding evaluations are worth their weight in gold, not correctly displaying these testimonies may render them practically worthless.

To ensure that your reviews receive the attention they deserve, create an eye-catching and entertaining image (or video, if that’s more your brand’s pace.

Layout :Structure your testimonies by putting user experience (UX) first in your design. This involves the use of white space strategically and the arrangement of text and graphic information. This will help you to build an ordered, consumable visual from which you can easily derive meaning.
Visually Distinctive: The web is teeming with mediocre, cookie-cutter pictures. In order to make your customer review stand out, use brand-appropriate photos and colours to break up the visual monotony.
Color- Color may be utilised to captivate a viewer’s attention and elicit an emotional response. Determine what message the colours of your graphic should communicate when you create your testimonial photos.
Topography- Aside from the overall aesthetic of your testimonial graphic or film, typography may play a significant role in accentuating the most essential parts of your customers’ remarks. Consider using strong and vivid colours to highlight pain spots so the reader understands this quotation is relevant to them right away.
Simple-While you want your testimony to be seen, you don’t want graphics to overpower the content. Stick to the three Cs of Google Marketing while developing these images: clear, succinct, and captivating

Choose customer reviews and use it to boost your social sharing.

By interacting with other members of your audience, an uncertain shopper may be converted into a committed customer.

In fact, one out of every four people on social media follows businesses whose products they are interested in.

Customers may make a better educated choice regarding the strength and usability of your product by watching your social channels and customer replies.Use client testimonials and reviews in your social strategy to emphasise how fantastic your product is and to show off your customers’ feedback.

When you publish consumer comments on social media, you enhance brand reputation, engagement, and, hopefully, bottom line growth.

Choose to use a customer review and use it into your search strategy.

Search engines aren’t only concerned in how effectively you optimise your listing; they’re also a continual source of monitoring, which includes what customers are saying about your brand or product.You may clearly express how customers feel about your product by including reviews in your Google and Microsoft listings. Furthermore, consistently creating fresh material can win you highlighted snippets and Google Seller Ratings, increasing your total search exposure.

The stars, rating, and quantity of reviews inform interested visitors that the product is popular among purchasers and that a large number of individuals have purchased it. These additions to a standard search engine listing assist to build trust before potential customers reach your site.

Choose a great customer review and use it into your email marketing strategy.

Customer reviews may assist your email marketing approach regardless of what it is. Given the medium’s historically strong return on investment (ROI), this channel is ideal for featuring photos or videos of customer feedback.When you include these testimonials in your emails, you not only enhance your reputation, but you also increase your click-through rate (CTR).

You may share customer experiences while also illustrating what readers might expect if they become customers by utilising customer-created tales.

While this material isn’t incorporated into their email design, including a graphic with reviews and consumers’ first and last names and initials humanises the review, making it more genuine and approachable.

Avoid quoting a whole customer review. Instead, select the best parts and create a meaningful, eye-catching headline. If you’re sharing on social media, you may include a link to the full review in the body of the post.

With creating a multichannel customer review campaign, you can show potential consumers that not only is your product well-liked by owners, but that you also understand their suffering.

August 12, 2021August 12, 2021

Search Engine Optimisation (SEO) : A Possible Way To Increase Website Traffic

SEO is an abbreviation for “search engine optimization” In layman’s words, it refers to the process of enhancing your website so that it appears more prominently when people search for items or services connected to your company on Google, Bing, and other search engines. The higher the exposure of your pages in search results, the more likely you are to draw attention and attract new and existing consumers to your business.

Bots are used by search engines such as Google and Bing to crawl web sites, travelling from site to site, collecting information about those pages, and indexing them. Consider the index to be a massive library where a librarian may pull up a book (or a web page) to assist you in finding exactly what you’re searching for.

.Following that, algorithms analyse pages in the index, taking hundreds of ranking variables or signals into consideration, to determine the order in which pages should appear in search results for a given query.

Since individuals make plenty of searches each year, frequently with commercial intent to find information about products and services, SEO is a critical component of digital marketing. Search is frequently the key source of digital traffic for brands, supplementing other marketing methods. Greater visibility and higher placement in search results than your competition can have a significant influence on you.

However, search results have evolved in recent years to provide users with more direct answers and information that is more likely to retain people on the results page rather of pushing them to other websites.

The need and significance of search engine optimisation can be very well understood by following points-

. Increases consumer acquisition through organic search

Organic search accounts for 53.3 percent of all site traffic, and 60 percent of marketers say their best leads come from SEO-engaged clients.

To be viewed by clients, you must rank on the top page of Google. Climbing to the top spot can nearly quadruple your click-through rate over the second slot.The volume is there, and ranking for key search words will help you attract the proper clients. And by putting the site on the main page, developer increase the visibility of your brand and demonstrate that you are a reliable resource.

Boosts brand awareness

When you boost your rankings, one ancillary factor aside from converting consumers into customers is overall brand awareness. The more touch points you generate simply by hitting the front page and climbing closer and closer to the top place. Even if they don’t click through to your site, just being there will cause potential customers to link your brand.

It can be tracked.

The ambiguity of your return on investment is one of the most aggravating aspects of traditional marketing. Based on traffic patterns, billboards receive an average amount of views. Rating systems are used in commercials to evaluate general sentiment. However, SEO is totally quantifiable and can easily be included into any paid digital strategy.

After understanding the relevance of SEO in modern digital marketing , let’s look at the various steps involved in carrying out optimising the website.

To begin with there is absolutely no substitute to the quality of the content.Quality content tailored to your target audience enhances site traffic, which boosts your site’s authority and relevance. Authoritative and exceptional content keeps the viewers on the website. Identifying the keywords phrase for each authoritative content page for instance the readers may search What to study after class XII?, What are the different streams to opt after class XII?, Which stream is best after boards?. Placing the keywords in URL , page title and heading and sub-heading comes next.Aside from the page URL, title, and headers, content has the largest influence on search engine rankings. Repeat the keyword phrase numerous times across the page—once or twice in the opening and closing paragraphs, and two to four times more throughout the rest of the text. Be commanding. Link to important sources and supplementary information strategically, both within and outside of the organization’s larger website.

Highlight these keyword phrases with bold, italics, header tags (particularly an H1), and other emphasis tags—but don’t go overboard. You still want your language and writing style to come off as natural. One should never, ever sacrifice decent writing for the sake of SEO. The greatest pages are written with the user in mind, not with the search engine in mind, this should always be kept in mind.

Secondly , the content should be updated regularly ,Regularly updated content is viewed as one of the best indicators of a site’s relevancy, so one needs to be sure to keep it fresh. Auditing the content on a set schedule and making updates as needed should be practiced. Blogging is yet another great input to enrich the content of the website and make it more attractive.

Writing additional content, rich with keyword phrases, on the departmental news blog can also boost the search engine rankings. Blog posts can even be shorter updates about the specific topics you are targeting. Interlinking your related CMS webpages and blog posts when it helps give the reader a better picture or additional information about the topic. Thirdly When creating the website, leave a space between the head> tags for metadata, or information about the page’s contents. If you have a CMS site that was created by the UMC web team, this data will be pre-populated for you. However, as thesite evolves, it is critical to evaluate and update the metadata.

At fourth,Have a link-worthy website.

A content-rich, authoritative, unbiased homepage that helps visitors learn more about what they are interested in is more likely to get links from other websites, which improves the search engine optimization.

Add relevant links within the text to boost your authority and trustworthiness. Instead of using “click here” links, try writing out the name of the product.

And at last , always describe the image and video media using alt tags, or alternative text descriptions. They allow search engines to locate your page, which is crucial—especially for those who use text-only browsers or screen readers.

August 4, 2021August 4, 2021

Significant Role of Email Studio in the Salesforce Marketing Cloud

Salesforce offers different types of cloud and Marketing Cloud is one of them. Marketing Cloud is a platform that has multiple tools designed for an organization to interact with its customers or potential customers across different channels. Marketing Cloud provides various automations that make interacting with people more streamlined, improving accessibility and rapidly increasing efficiency. Salesforce Marketing Cloud makes it easy to send personalized messages and emails to all potential prospects. Marketing Cloud offers a wide range of tools that can be used for different types of customer engagement processes. Email Studio is one of those tools.

What is Email Studio

Email services have been around for a long time. People working in the marketing discipline still use email services to contact potential customers, despite the social media revolution. Email helps track the recipient’s activities such as which email they open, which link they click, and which offers they redeem. Furthermore, sending emails is a tried and tested method of increasing customer engagement. Marketing Cloud introduces Email Studio in which you can create emails, automations and segments to target audiences to become customers and all this without a single snippet of code.

There are various modules in Email Studio. It provides an exhaustive path that you can use to build an email to reach the masses. Email Studio also introduced this unique way of testing your email or campaign in which you can track which version of your content performs well in the audience. There are a lot of features of Email Studio, which we are discussing here. In this blog, we’ll explore the content builder and subscriber behavior.

Content Creator

Before you send an email or build automation on it, you must have some piece of content so that you can use it to create an efficient and engaging email targeting the right audience. Content Creator lets you import data from your system into this marketing cloud environment so you can start building your own template or create some dynamic data for emails so that relevant data reaches the right person. Content Creator offers four features to choose from.

Salesforce Marketing Cloud serves to provide some of the default templates that are used to create targeting emails. If you have some knowledge of HTML then you can also create your own template. There is an option where you can paste your code for the customized template. These are built into some of the default templates provided by Marketing Cloud. Choose one of these and start creating your own email. The next line is the content block. The content block contains all the customization options you might need when creating your email message.

One of the most powerful tools in content blocks is creating dynamic content.

Dynamic content ensures that the targeting email you create actually reaches the right audience as it lets you declare your own rules for filtering data according to your customer’s specialty or other fields that you have defined earlier. would have done.

Other features provided by Content Blocks such as free form, smart capture, can create social follow, social share etc.

The last option in Content Creator is Upload. The name itself explains its working. It allows you to upload images and other necessary data from your system to the Salesforce Marketing Cloud environment.

Subscribers

The person who has opted to receive any communication email or SMS from you is called a Subscriber. You must have a valid email id of that person to send a communication request. You can also send SMS if you have valid phone numbers. Customers are the audience we target to advertise the product we are promoting.

Therefore, customers have become an integral part of the marketing process. There are simple ways to collect multiple customers but the means to collect this data must be ethically correct. For example, we receive enough advertising or promotional emails in our inbox promoting tourism and travel or a product. You might not remember when you shared your email ID with them, but they might get your data from a coupon you filled out somewhere earlier. Hence, we become their customer, and hence, we start receiving promotional emails. There are different ways to add customers to our campaign.

Add members using the Import Wizard.

Using Automation Import Activity.

Create customers manually.

Capture subscriber information through smart capture form.

In the Salesforce Marketing Cloud, we can create a set of customers who call Data Extensions. Salesforce Marketing Cloud provides various options for creating groups of customers.

What is A/B Testing

A/B testing is also known as split testing. It works as a process of comparing two versions of the same web page showing different segments of website visitors at the same time and getting the most conversions. Similarly, in A/B testing for Email Studio, we send two versions of your Marketing Cloud Email Studio communications from your customer lists to two different test audiences.

This test helps us to track which version of the said segment gets the highest click-through rate and then send the same version to all the remaining customers. A/B testing is useful for testing the live version on the audience to know the actual feedback and to rectify any changes before losing any business or receiving any negative feedback from the said audience.

Advantages of A/B Testing

One of the most important measures we track in our version is the bounce rate. Using A/B testing, you can test multiple types of your email and choose the best possible version. This can result in grabbing more audience and business for your product than you are rooting for.

A/B testing can help you make some minor changes to your email instead of changing the entire content. It can bring maximum output from your content with minimum conversion and increased ROI.

A/B testing provided by Salesforce Marketing Cloud is by far the most effective way to see the performance of your content on your target audience.

Interactions

Interactions in Email Studio are the communication and data processes that are used to build and support your relationships with customers. There are two parts of the Interactions:

Activities

As defined, Activity is a discrete unit of an application. Actions that can be taken under Activity:

Data Extract Activity can help you create multiple zipped files for your use in marketing cloud applications. It is also used to convert XML files to be comma-delimited, tab-delimited, or pipe-delimited for importing into our environment.

Import File Activity is mainly used to update an existing data extension using an external file. Any activity uses this import definition every time to keep the subscriber data extension up to date.

In Marketing Cloud, you can easily encrypt or decrypt a file found in Marketing Cloud’s advanced FTP directory. With this functionality, you can move your files to a secure folder, a selected FTP location, or any location you want it to.

Messages

A message is a communication between our data extraction, groups, or with a person or group of individuals on our list. Here in Marketing Cloud Email Studio, email messaging and SMS messaging systems are supported. Basically, any given message has two components:

Content is what you want people to see in your message.

Interaction is the essential information you need to convey your message to the audience.

Messages can be sent in two ways:

User Initiated

A user-initiated message is one that you have sent to a few identified customers, which can be personalized such as a happy birthday to your existing customer or a monthly newsletter via the application interface.

Inspired

A trigger is sent responding to a client action. For example, sending a confirmation email to a customer after purchasing a product is defined as a trigger message.

To Keep Track

Tracking is an aggregate collection of data that allows you to view:

Important elements like email open

Clicks

Deliverable Messages

Other Metrics Online

You can also capture how many emails are forwarded and how many new subscribers each forward generates. You can create a subscriber list to monitor subscriber and list performance from tracking data. Marketing Cloud stores your tracking data for the duration of your contract. The tracking feature uses a 1×1 pixel transparent GIF image to track the information. Unless you use an HTML-paste template, the pixel is automatically inserted into every email.

Conclusion

The Salesforce Marketing Cloud provides a very efficient way to reach people to spread the word about your product or any service you provide. Email Studio is an efficient tool that lets you create your personalized emails to optimize customer relationship drives. In the next section, we’ll look at the remainder of Email Studio. Email Marketing Studio is something that you can definitely opt for if you want an integrated system for your organization’s marketing platform in which it is very easy to perform various complex tasks, whether it is to reach your target audience, your business. To analyze the performance of or track the effectiveness of your posted content among the masses.