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Points To CheckList For Evaluating CRM Software Reliability

crm software developer

Customer Relationship Management ( CRM ) software have become the must must software for any business organisation . The sales and marketing department totally relies on these kind of softwares for their success and achieving targets . Gone are those days when there were only computer based installed system which can be afforded by large enterprises . Now cloud based CRM software solution has come into effect which is really easy to use and can be accessed from anywhere with a web browser . The main benefit of using cloud based CRM solutions being is even be it a small organisation or a large organisation anyone can afford this .

Now the question arises being is that inspite of having numerous of CRM software solution , how can you select the right one for your business which can be proven reliable and effective solution for your organisation .

Let’s look at the quick checklist in order to evaluate potential CRM software solution :

Integration :

This is all about how well your CRM software is connected with mobile , social and email ? Mobile integration is must must approach in 2018 , and you may be missing out the major benefits of CRM in case you are not accessing your CRM from phone or tablets .
A good CRM software solution will facilitate you to send SMS together with social media integration. Your CRM should be able to integrate your email in CRM in order to track your leads and converting them into customers . It also facilitates to sync calendars and send reminders and schedule appointments .

Accessibility :

According to reports , in 2007 only 12 percent of the business are using cloud based CRM software solution  , but according to latest reports 87 % of the business are now using cloud based CRM software solution . The main reason behind this is increase use of smartphones and tablets leading to increasing amount of business .

Data Quality :

Data quality is one of the major concern and act as a important factor in judging software reliability . The data is the heart of every organisation and determined the effectiveness of communication with customers .
The CRM which gives you quick data access and timely customer updates to customer is known to be the best system for customer updates .

Reporting

Powerful reporting will ensure you that you are moving ahead accurately and getting trustworthy and timely data .
Reporting also allows you to export data in preferred format , including proper filtering and graphing.Reporting also allows you to successively track the sales report and vast array of different metrics that matters to you to make data driven discussion .

Security

The security is one of the major concern for any organisation . Information including customer data , payments , files , purchase history must be confidential , and only accessible by authorised user .
Cloud based CRM has improved the security concern. Online repository system takes care of all the data driven things .

Service And Support

Finally a CRM system will be proven good only if it is backed up by service and support system by vendor  . Your CRM Software Development Company must provide you with real time staff support which should include data migration , staff training , regular check in and more .
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Most Important App Designing Principles

Designing principle are largely important for designing a great, functional mobile application interface.App designers must stick to designing principles otherwise it may lead to loose their orders.

In forwarding a step towards becoming the best mobile application developer , developers must focus on UI.

One of the most successful advice for designing mobile app is:

“Research must be done with complete understanding of the task we want to accomplish on your app.You should not waste the time of your user , although the most used cases for mobile is killing time”

Now lets focus on  some most important app designing principles:

The Structure Principle

Structure of both android app designing and iOS app designing are different.Design should organize the fan interface carefully, in meaningful and useful ways based upon determined, consistent models that are apparent and recognizable to users, putting joined things together and separating unrelated things, differentiating dissimilar things and making same things resemble one jarring. The structure principle is concerned after that overall enthusiast interface architecture.

The Simplicity Principle

The designing of app should be as simple as it can , thus making common task easy and using shortcuts in such a way that even a large task can be easily done with small under stable , easy to use shortcuts , in the users own language.

The Visibility Principle

The design must not distract the user with extraneous or redundant information , rather they should make application in such a way that all needed options and features must be visible.

“Good designs don’t overwhelm users with alternatives or confuse them with unneeded information”


The Feedback Principle

The design should save users informed of behavior or interpretations, changes of ventilate or condition, and errors or exceptions that are relevant and of join up to the fan through sure, concise, and unambiguous language au fait to users.

The Tolerance Principle

The design should be athletic and cooperative, reducing the cost of mistakes and cruelty by allowing undoing and redoing, even though with preventing errors wherever realizable by tolerating varied inputs and sequences and by interpreting all reasonably priced activities.

The Reuse Principle

The design should reuse internal and external components and behaviors, maintaining consistency as well as take hope rather than merely arbitrary consistency, so reducing the craving for users to rethink and recall.

Winklix is software and app development company having well experienced professionals who follows above designing principles and give you awesome graphical user interface.

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Hybrid VS Native Mobile App

Mobile app development is must for any business for better customer experience .User experience succeed everything else when it comes to mobile.It is know fact that hybrid app will don’t perform as well as native app is going to perform.So be choosey while choosing the platform you want to choose while developing an mobile application.Hybrid app , inspite of having lots of advantages , lacks customer experience on mobile.Thus while choosing the platform , do enquire with best mobile app development company , to get the best advice.

Native VS Hybird App : A quick overview


A native application is simply mobile application designed simply for specific OS.Since native app is build according to specific platform , whether it is android or iOS , it is not only an advantage , but app will also run faster and will give high user performance .The end user is likely to have a more cheesy experience and faster performance as that apps are easy to navigate and use. Finally native applications have significant advantage of navigating in in device function like using GPS , address books and other things.Simply when user are sending text message , sharing picture using device inbuilt apps , user is using native applications.

On the other hand hybrid app are the basic framework application that are converted by companies website .Hybrid app is none other than using HTML5 and Javascript , wrapped in container and using most of the information from the website.

Time to market or do it right ?


Now it basically depends on companies . If they want their app to launch ASAP , mean they definitely need it in short time , and at the same time , ASAP also means they unfortunately have to compromise somewhere as well as making decision on the fly.

If a company can wait for five months or more for launching their app , then building an native application is better option , but in case they need is as soon as possible , they hybrid  application is the only alternative they are having.

But at the same time , company must understand that their users always expect a greater experience  , obviously they will not care at all what approach your mobile app development team has chosen , all they want is better experience.

Simply launching your app , might get you to another step on android or iOS market , but the success of your app lies in hands of

User Experience 


The only key to success in great user experience.Once user learns how to use the device , they even don’t keen on using some other different feature , they are being happy with the way they are using their mobile devices.Thus user will want your app to  , to be like the apps they are using right now , in case they didn’t find so , they will simply delete the app.The first impression is the last impression , that is the case which exist in mobile application development field also.Once user don’t find the app friendly they will uninstall it and will never be willing to download it once again.

Winklix is also one of the recognised mobile app development company in New York and India ,serving clients all over the world since 2004.